**All Cross order will be process within same business day as long order clears on our end by 11am EST!
--**PLEASE NOTE: IF ADDITIONAL PERSONALIZED ITEMS ARE ORDERED ALONG WITH THE CROSS, IT MAY TAKE UP TO AN EXTRA 3-5 BUSINESS DAYS TO COMPLETE THE ORDER.**--
**IF YOU NEED QUICKER SHIPPING, PLEASE CONTACT US IMMEDIATELY UPON PLACING YOUR ORDER AND WE WILL PROVIDE YOU WITH A LINK FOR OUR EXPEDITED SHIPPING OPTIONS. We need to know immediately after your order in order to expedite the process. Please do still allow us three days to prepare the cross, due to painting and curing time. THANK YOU!**
*Type: Baltic Birch Wood
*Measurement:
Approximately 10" x 7.5" Ornate Cross
Approximately 9.75" x 7" - Plain cross
*Color: Color can vary, this is something we cannot control...Natural wood color cross with painted name (Choose from white or black only.)
(Comes with hanging device on back)
*Thickness: Approximately 1/2" thick
-Please keep in mind that not all wood colors are identical. These crosses are made from natural wood, which has variations in shade and color.-
Choose your Design Option from the first drop down menu.
Then, choose your style, font, and paint color from the second drop down menu.
Design Options:
Cross with Name Only
----This cross will have only the name on it. There will be no engraved words on the cross.
Name Only/Back Engr.
----Cross with Name Only, with a short engraving on the back
Date, Name & Quote
----This cross will have the name, as well as the event/date/stats and quote of your choosing.
D,N,Q/Back Engraved
----This cross will have the name, as well as the event/date/stats and quote of your choosing, as well as a short engraving on the back.
CUSTOM Cross
----This wording on this cross will be completely customized.
CUSTOM Cross/Back Engraved
----Customized Cross, with an additional short engraving on the back.
Options:
PLAIN or ORNATE style
SCRIPT or BLOCK lettering
WHITE or BLACK paint on the name
Once you have chosen your options, please enter the personalization information required.
INFORMATION THAT WE NEED FROM YOU:
*If you chose a CROSS WITH NAME ONLY: We only need the name(s) that will appear on the cross. Please keep in mind that the longer the name(s) are, the smaller they will appear. Limit to 12 characters if possible. If you have a longer name in mind, please reach out to make sure it is doable previous to order.
*If you chose DATE, NAME & QUOTE: We will engrave the top portion of the cross with your info (You can leave this blank if you'd wish). Please include the occasion if you wish for this to be carved. (i.e., Baptism) If you include only the date, we will only carve the date. We will add the name in the middle, and then the bottom portion will be filled with the verse or quote you request. Please enter all information exactly as you'd like it to appear. (i.e. Baptized/Baptism and quote punctuation, etc.) Please let us know if you'd like the dove included or not! If you do not list that you want the dove, we will not automatically include it.
*If you chose a CUSTOM CROSS: Please inquire prior to your order.
*If you chose a cross with back engraving: We will need the wording you want engraved on the back. Please limit it to only one or two sentences.
If you have questions about anything, please reach out prior to your order.
*WE CAN CUSTOMIZE THESE CROSSES ANYWAY YOU WANT US TO, SO IF YOU HAVE DIFFERENT CUT SHAPE, DESIGN OR LOGO, PLEASE MESSAGE US BEFORE PURCHASING THE ITEM.
*ONCE ORDER COMES IN WITH REQUEST, WE ALWAYS RESPOND EITHER WITH QUESTIONS OR CONFIRMATION. PLEASE DO CHECK YOUR MESSAGES OR EMAILS.
*IMPORTANT*: If we DO NOT receive a verse request from you and you have chosen the "Date, Name & Quote" option, we will use Psalm 139 as in our "Brooklyn" example.)
Note: Because this is natural wood, there will be variations in the wood. Also, sometimes there can be knots and blemishes in wood. We ensure, to the best of our ability, that the front of the cross is blemish free.
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PROCESSING AND SHIPPING TIME:
WE OFFER SAME BUSINESS DAY SERVICE TO BEGIN PRODUCTION ONCE YOUR ORDER PAYMENT CLEARS AND APPEARS ON OUR END (IF BY 12PM EST, AS LONG AS WE HAVE ALL NECESSARY INFORMATION)
PLEASE REACH OUT/RESPOND TO MESSAGES AS SOON AS YOU PAY; OTHERWISE, IT WILL ONLY DELAY THE PROCESS!
FOR HOLIDAYS, ORDERS CAN TAKE UP TO 1-3 BUSINESS DAYS, SO PLEASE BE PATIENT.
Again, please keep in mind that if you order other customized items along with the cross, it may take longer for shipping!
THE PAINT AND GLUE ON THE CROSSES DOES NEED TIME TO CURE.
FOR LARGE ORDERS, PLEASE INQUIRE FIRST; OTHERWISE YOUR ORDER WILL BE NOT BE PROCESSED
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RETURN POLICY:
Any item that has been personalized cannot be returned for a refund. However, if an error was made on our end; please do contact us immediately so we can correct it for you. We are all human that we do make mistakes sometimes and immediately leaving negative feedback will not quickly resolve any issues. Customer satisfaction is our #1 goal, so if you have any concerns or questions to address; please don't hesitate to contact us.
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DISCLAIMER:
*Double check the spelling, punctuation, grammar and capitalization of all personalized orders, as we cannot be held responsible for wrongly spelled names or incorrect grammar, if incorrect information was provided.
*Cross will be engraved exactly as you request. The wording will be exactly as requested by the customer.
*Above pictures are super magnified and actual item can be smaller or bigger than it appears in the picture. Please refer to sizing.
*Color may vary depending on your monitor.
*Not all wood is identical; therefore, if you purchase more than one wood item, they may vary, but we'll try to match the color and tones the best we can.
*Carved word shades/darkness can vary depending on the wood.
*We may display your fully made item on all of our other websites for samples. If you don't want us to display your item, please let us know immediately upon order.
*Licensed Logos, Trademarks, and Professional Pictures are Prohibited without Permission*
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FOR INTERNATIONAL BUYERS:
CUSTOM'S TAX IS BUYERS RESPONSIBILITY