Please feel free to contact me if you have any questions or special requests, I would be more than happy to make something just for you or your loved ones.

Information and measurements are available in each item description. Item sizes are given in inches and centimeters. Items in this shop are handmade, there for there will be slight differences in measurements, patterns and colors from item to item. I do create my items carefully to reach quality. Individual monitor settings may cause colors to appear differently than the item's actual material, please expect slight color variations.

Before purchase, make sure that the goods meet your expectations.
Please read the product description and all additional information!

I'll do my best to meet these shipping estimates, but cannot guarantee them. Shipping sometimes may take longer than usual: employee strike, Christmas, weather: snowfall, etc.
I am not responsible for lost, damaged or stolen items while in shipping transit.
If you not receive your package check Tracking Information. Contact with your post office for a trace of package.

https://tools.usps.com/go/TrackConfirmAction_input
https://www.17track.net/en
https://www.track-trace.com/post
or your national post service tracking system

If you are not satisfied with an item you purchased, please, contact me with details and I will do our best to make it up to you.
If you wish to return your order, contact me for specific instructions.
Pack it as was packed original, in the original packaging and as carefully as I did, So I receive the package safe as I sent it to you. Please use a padded envelope. Ship with tracking number.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Once I receive your return, you will be a refund.
I refund the item price, shipping fees are not included.
To avoid confusion, please, be sure to ask any question before you take any action.

All items are packaged with the greatest love and care.

If your order is damaged in transit I will ask you for a picture for confirmation before I can issue a refund.