What if I submit the wrong delivery address?

If at checkout you enter the incorrect address we are not held responsible for the loss or delay of the parcel. It is the buyers responsibility to make sure all lines of the address are correct. We will not refund nor replace orders with incorrect postal addresses.

What if my parcel is returned to you?

If the goods are returned to us as an incorrect delivery address was left at checkout, or are uncollected from the post office, we will require a postage fee to be paid for the goods to be re-sent. We will not send goods out with out this charge being made and the correct address confirmed via E-mail. Orders will be then be held for 10 working days. after we have sent your the first notification email. If the item is no longer required, we will only be able to refund the cost of the item and does not include the original shipping fee.

What if my parcel hasn't arrived yet?

If for any reason your parcel has not reached you by: Standard Shipping - 10 working days Tracked Shipping - 7 working days Please get in touch with us via Etsy messages. We will then launch an investigation with Royal Mail which can take up to 30 days. Unfortunately Royal Mail will not look into claims before the above timescales. Refunds or replacements cannot be issued until Royal Mail have investigated the claim. We cannot be held responsible for parcels that are delayed by problems out of our control. (i.e Weather conditions, Royal Mail Delays) or for orders.

What is your cancellation policy?

Due to the nature of personalised items, we allow a 24 hour cooling off period. After this, orders are unable to be cancelled as production will have already begun.

What is your returns policy?

All orders are made to your requirements and personalised items are unable to be returned unless faulty or in the unlikely event that there is a personalisation error during production. Please double check when submitting personalisation during checkout. We cannot be held responsible for incorrectly supplied information. We are also unable to accept returns on personalised items that do not fit so please check size guides before ordering or feel free to contact us by email for clarification.

What if my item is faulty?

As items are made by hand, mistakes are possible, please contact us within 7 days of delivery to notify us of any errors so we are able to rectify this for you. If an item is faulty, we will provide a free returns label for you to return the item to us, Upon receipt, the replacement will be issued and will be the same product, size and personalisation as the original order.

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Price:$34.91

Mama Sweater: Cosy Mother's Day Mum Sweatshirt

Name: Mama Sweater: Cosy Mother's Day Mum Sweatshirt
Brand: PrettyPopsDesigns
SKU: 771012842
Price: 34.91 USD
Availability: InStock
Rating: 4.9 (1260 reviews)

PrettyPopsDesigns

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You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Super cosy sweater with the word ‘mama’ printed to the front

Unisex for a baggy fit.

Size Guide (chest in):

S - 34-36
M - 38-40
L - 42-44
XL - 46-48
2XL - 50-52
3XL - 54-56

Please Note: Cancellations are only accepted within 24hrs of purchase. We may have started work on your order after this time, so will be unable to cancel.

Returns are only accepted on personalised items if they are faulty or incorrectly personalised through our error.

Please see shop policies for all information.

Order today to get by Jun 15-24
Returns & exchanges not accepted
Cost to ship: $31.42
Ships from: United Kingdom

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Etsy invests in climate solutions like electric trucks and carbon offsets for every delivery. See how

Zoe Warlow

Owner of PrettyPopsDesigns

Following Follow shop

Message Zoe

This seller usually responds within a few hours.

Reviews for this item

4.6

(8 reviews)

Buyer highlights, summarized by AI: Lovely · Fits perfectly · Helpful seller · Love it · Fast shipping · Comfortable · Great quality

5 This item

Scott Feb 15, 2021

Nice jumper, fits well and arrived just on time.

Scott Feb 15, 2021

5 This item

Etsy buyer Oct 21, 2020

Very helpful and jumper was good quality. Nice and comfy for chilling and looks nice too!

Etsy buyer Oct 21, 2020

5 This item

Jo Jul 23, 2020

Lovely jumper. True to fit, beautifully finished. It’s true to size and colour and washes well.

Jo Jul 23, 2020

5 This item

Hannah Jul 14, 2020

Lovely, almost ribbed, texture; a fit true-to-size; good length, and feels great. Thanks!

Hannah Jul 14, 2020

Zoe Warlow

PrettyPopsDesigns ·

Edith Weston, United Kingdom

4.9

9.3k sales

8 years on Etsy

Following Follow shop

Message seller

Typically responds within a few hours

Following Follow shop

Message seller

Typically responds within a few hours

Smooth shipping Has a history of shipping on time with tracking.

Speedy replies Has a history of replying to messages quickly.

Rave reviews Average review rating is 4.8 or higher.

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