Do you offer custom or bespoke designs?

Yes, we can help with bespoke revisions and full custom designs. These are charged differently depending on the level of work involved, and any additional fees will be quoted before we start mock-ups. Design and rework fees cover creative time and preview proofs only and are non-refundable once proofs have been issued. Mock-ups and proofs are shared for preview and approval purposes only. All designs remain © Red Leader Clothing and may not be copied, reproduced, or supplied to another printer or seller without our written consent. Editable or source files can be purchased separately under a file release agreement, starting from £10.

I need my order quicker

All listings are provided with our current processing times and also 'estimated' delivery dates. We try when possible to work ahead of the quoted timescales but this is not always possible during peak trading periods. For UK orders, we offer different speed shipping methods for you to choose from. We always advise you to order in plenty of time and please do be courteous by not sending us messages 'demanding' your order by a certain date. This does happen from time to time but please do respect that all customers get treated on an equal first come, first served basis and we will cancel your order if you are being rude.

Can I change my address?

- We have to send to orders to that on the order, if you have provided the wrong address please contact us asap so we can cancel your order and you can reorder accordingly. - Once processed and shipped unfortunately it is too late for us to change. - Please check your delivery address, we will not be liable for orders being shipped to out of date addresses. - If an order is returned due to it being sent to an incorrect address that was on the order, you will be charged postage again to reship this and any return to sender charges applied due to buyer error.

Do your international shipping costs include duty and customs charges?

Only for US orders. Buyers based outside the UK are responsible for all customs/duty/VAT charges that may apply to their order. These will not be refunded. Overseas post are always sent by a tracked mail option where possible (not including stickers) Please check your country's thresholds on VAT and duty, this is not our responsibility. All orders are shipped with fully compliant customs paperwork. The EU operates the IOSS system. Orders over EUR 150 to EU countries will be liable for VAT and duty on entry. Etsy will not deduct VAT in advance under IOSS rules if the order exceeds this value. Under this value for EU, under IOSS rules Etsy will deduct VAT at the time of your order. These are EU rules and MUST be paid.

How long will it take for my international order to arrive?

- All delivery dates are estimated and not guaranteed. Unfortunately we have zero control or estimation as to how long your order will take to clear any customs queues on entry to your country. - We always provide full and correct customs documentation to help speed up the postal processing of your order to reduce disruption

Exchanges and Refunds

- Buyer pays return shipping on all exchanges/returns (UK & international). - Obtain proof of posting; if lost in transit, buyer claims with carrier – we do not refund lost return packages. - Exchanges posted only after we receive & inspect original item. International: refunded on return so you can repurchase. - Report returns, exchanges or issues within 30 days. - Items must be unused, in original condition & packaging. Worn or marked items not accepted. - NO RETURNS/EXCHANGES ON CUSTOM/PERSONALISED ORDERS – this also includes bulk orders (e.g. hen parties) if the trip is delayed/cancelled for any reason

Further information relating to buyers outside the UK

- No international tax or duty/customs charges will be refunded - Please ensure you mark your return as 'no commercial value' as if we are charged any duty for your return this will be deducted from your refund. (Please check with your shipper which option to select so we are not charged duty on a return) - International orders that come back to us as returned to sender (for example, not collected from post office, address incorrect, no answer etc), we will refund the value of the goods on return of the package but not your outbound shipping cost. We don't refund bespoke orders (goods, nor shipping) if they come back. Forced returns are against terms of service. If you still require the item, outbound shipping will be paid by the buyer

My order hasn't arrived

- Please check your sales order record for the tracking reference. Where tracking is available we will always upload when your order is despatched. Check with other members of the household and neighbours and check your property safeplace surroundings. - Please double check the address on your order - If your postman or the courier attempted to deliver and left a note and has taken back to the post office or depot, please do attempt to collect or redeliver. Any items returned to us are liable for a reshipping charge if you still require. If your personalised order comes back to us and you no longer require, this cannot be refunded as there are no refunds on custom orders - Please drop us a message to attempt to help you

Do you offer collections and where are you based?

No, we don't allow any collections across any of our selling platforms. We are based in Chester, United Kingdom Our details are: Red Leader Clothing, Riverside House, Brymau Three Estate, River Lane, Saltney, Chester CH4 8RQ. United Kingdom

Do you ship to the EU and Northern Ireland?

Yes, we will continue to ship to certain EU countries and Northern Ireland under the GPSR as we have appointed an EU representative

Report this item to Etsy

NowPrice:$10.78

Original Price: $11.97

10% off

•

Sale ends on August 31

Glam-Ma Grandma Lightweight Cotton Tote Bag Gran Granny Tote Gift Nanny Nan Nana Nanna Grandparent Gift

Name: Glam-Ma Grandma Lightweight Cotton Tote Bag Gran Granny Tote Gift Nanny Nan Nana Nanna Grandparent Gift
Brand: RedLeaderUK
SKU: 774455617
Price: 10.78 USD
Availability: InStock
Rating: 4.7 (4 reviews)

RedLeaderUK

Arrives soon! Get it by Aug 7-17 if you order today

Returns & exchanges accepted

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You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Materials: Primary fabric type: Cotton

BAG DETAILS:
* 100% Cotton
* Can be carried over the shoulder or by hand
* Handle length approx - 67cm
* Dimensions approx - 38cm x 42cm
* Capacity - 10 litres
* Open top
* Unlined
* Text applied with garment vinyl

PLEASE ENSURE YOU READ OUR SHIPPING AND RETURN/EXCHANGE POLICIES.

We are based in the United Kingdom. It is important that you check your import/customs charges for your country as the buyer is responsible for these, these will not be paid by ourselves. We cannot provide guaranteed delivery dates for any order, especially those going outside the UK. You must allow time for your order to be released from customs in the receiving country.

Order today to get by Aug 7-17
Returns & exchanges accepted within 30 days
Cost to ship: $17.61
Ships from: United Kingdom

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