I am happy to make a create a unique piece just for you. Feel free to contact for custom orders and discuss any ideas.

Most of my items are available for wholesale orders, please contact me if you're interested.

Please contact me with a proof or picture if the item is damaged once it arrived. If you did not receive your package in 30 days, please contact me. I will do my best to help and provide the best solution for you. I will remake and resend a new item to you immediately.

Sorry I don’t accept return or exchange. Feel free to contact me if there’s any problem with your order. I will do my best to help. Thank you for your understanding. You can read through the product descriptions and let me know if you have any questions before purchasing.
Please contact me as soon as possible if you need to cancel your order before it is ship. Once the order is shipped, it cannot be cancelled.

You can let me know if you’re in rush and I will try my best to get your order out the next day.

For US, the shipping I'm using is fast, usually takes 4-8 days only. Shipping upgrade to Priority Mail is available, usually takes 2-4 days but not guaranteed.

For Canada, most items are shipped using lettermail without tracking, usually takes 2-9 business days. You can upgrade to Expedited Parcel with tracking, also takes 2-9 business days.

For international, usually takes 1-3 weeks without tracking. Shipping upgrade available, with tracking (1-2 weeks).

**Please note that all shipping services are not guaranteed.

You can check out the processing time on each listing. Shipping time does not include processing time. I usually process faster than expected and ship the orders within 1-3 days. I always do my best to get your order delivered quickly. It may take longer depend on situations such as during busy season (Christmas).

I cannot cancel any order or refund due to the buyer’s mistakes after the item is shipped.
I am not responsible for delivery errors due to incorrect shipping address or buyer ordered the wrong item.

Ship by Canada Post / USPS.
Normal shipping time:
Canada: 2-9 business days
US: 4-8 days (with tracking)
International: 1-3 weeks (without tracking)
It can be delayed for another 1-2 weeks.

I am not responsible for any delay due to postal service or custom. I cannot guarantee anything as this is out of my control. Thank you for your kind understanding.
The packages usually arrive within the time frame above, please let me know if you still have not receive after 4 weeks / 30 days.