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PROOF PROCESS

Proofs are sent with your invitation and handcrafted design orders. To speed up the proof process, please include all necessary personalization information when submitting your order. Your proof is created based on the information provided. If information is missing, there could additional delays to getting order finalized. Your order includes one proof and one revision. If more changes are needed, a fee of $4.00 for an additional proof will be added to your order.

For digital party decor packages and individual printable party designs, please let us know your child's NAME and AGE in the Personalization section of the listing. Final files for these digital designs are sent without a proof. Please let us know if there are any errors and we will be happy to fix them free of charge.

COMMUNICATION

We require that ALL communication about your order goes through Etsy conversation. This helps us keep additional information with your order and respond to your messages in a timely manner. If you have ordered an invitation with a photo, please attach ONE photo to an Etsy conversation.

For digital orders, your final file will be sent to the email address we have on file. If you would like it sent to another email address, please let us know upon checkout.

PDF OR JPEG?

Your digital order includes ONE FILE TYPE. A JPEG file is sent automatically with your order unless otherwise specified. If you would like a different file type sent - such as one with a bleed or a PDF file - please let us know at checkout. We are not responsible if you order the wrong file type. If a second file type is needed after the file version is sent, a fee of $4.50 will be charged to account for the time it takes to make each file type.

JPEG files are single invitation images that are used for photo printing, emailing or single cardstock printing.

PDF files are two invitation layout that is used for cardstock printing at home or your local print shop.

Please note that the PDF file is a LOCKED file to protect our designs. It MUST be printed using Adobe Acrobat Reader. You cannot use a graphics program to print.

If you are not sure which file type to order, please feel free to contact us and we will clarify the options further.

If you are planning on printing your order at VISTAPRINT, please note that their measurements for their invitations are different. We do not currently accommodate sizing for Vistaprint or Costco printing since it skews our designs.


All of our digital party designs (with the exception of some chalkboard designs) come as PDF files ONLY. This is the file type most requested by print shops and can be easily be printed at home.

SIZING

Invitations and thank you notes come is 5" x 7" or 4" x 6". The size MUST be decided upon checkout. Unfortunately, we are unable to resize invitations once the proof is completed and the final file is sent. In addition, the size of your invitation and thank you note will be same unless otherwise noted.

Editable invitation designs are only available as 5" x 7" sizing at this time.

COLORS

The colors you see on your monitor may vary in the colors of the final printed product. Depending on the printer you use and paper chosen, these colors will be slightly different.

We recommend viewing ALL files and proofs on a desktop computer. Tablets and portable devices will skew colors. We are not responsible for any technical issues you might have using our files.

We currently only complete orders in ENGLISH. Sorry, but we cannot accommodate other languages at this time.

Our shop is not responsible for the quality of any photographs sent. We cannot control the colors or brightness when printing photos provided by you. If you have any doubts about the quality of the photo you want to use, we suggest adjusting the photo quality in a photo editor. We do not currently offer any photo editing services.

NEW TO PRINTABLES?

Check out our free tutorials section on our website for detailed instructions on how to craft all of your printables.

https://onesimpleparty.com/category/tutorials/

LOOKING FOR A COUPON AND FREE PRINTABLES?

Get over 30 pages of free birthday printables with our FREE awesome birthday bundle. And receive 10% off your first purchase from our shop. Copy and paste for more details: https://onesimpleparty.com/awesome-birthday-printables-pack/

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