Shipping costs include all packaging.

Please ensure that the address you give is correct. I will only go by the address that comes up on the Etsy order system. If you require your item to be sent to a different addres please contact me in advance.

Ready made items will normally be posted 1-3 days after payment has cleared. For custom orders, I will give you a time scale, normally 2-4 weeks from payment but it can be up to 6 weeks if your order is very large or complex.

I post via Royal Mail 1st Class, if you require a different method of posting (for example tracked or signed for mail), please discuss this with me before ordering.
International orders go via Royal Mail Air Mail and you can expect them to arrive in roughly 3-18 days depending on your home country. Please note that during busy times international post can take as long as 4-5 weeks.

I will always obtain proof of postage which I am happy to show you if required.

Should you give the wrong address and your package be returned to me, it will be your responsibility to pay postage to have it re-delivered to the correct address. This also applies to packages not collected which are returned to me.

Please note that you are responsible for any customs charges levied.

Decorations are made using polymer clay, some fingerprints will be visible on the items. These are intended to be there and add to the hand made feel of the items.

Please note that my creations are meant to be worn/hung with pride but are not suitable for children and should be kept away from little hands.