I ship always with a tracking number. All shipments will require a signature on delivery.

Once shipped, you will receive an email with your tracking details and expected delivery date.

Buyers are responsible for any customs and import taxes that may apply.
Estimated shipping time varies for each item and is displayed in the item description.

The expected "arrival date" is estimated and may vary due to several factors such as the number of orders, local holidays and other delay elements out of our control such as customs procedures, etc. Although any delay is rare, it may occur and it will not be subject to any sort of refund as the order is in its natural processing time.
NOTE: If you have some particular urgency I kindly request to point it out before the order.


Once I have processed your order and shipped I communicate the tracking code with the estimated arrival time.
I will send all shipments to your ETSY address, therefore, please make sure your Etsy address is correct.
Please leave a real street address and not a PO Box address, as we ship with a Courier and they do not deliver to PO Box addresses. Please also be sure to leave us a local phone number required for a better shipping experience and safe arrival. Thank you!

*Compulsory Shipping Rule* :
Once I have processed the shipment, and the package has left my premises and have given the tracking number to you, it is strictly forbidden to call the courier and modify shipping conditions. Doing so automatically revokes my refund policies:
In the event of any package damaged, delayed or not consigned combined with any registered modification on your behalf of delivery terms without my written permission during which you deliberately call the courier and instruct to modify any shipping condition, such as delivery address, signature rule, or instruct to leave package in front of door or in any other premises different from original delivery address, we do not take responsibility of any loss that may occur and you lose our granted refund policy.

Copyrights © Aga Koch, All Rights Reserved.
All paintings and prints are original and hand signed on the back by the artist Aga Koch. All work is protected under copyright including reproduction rights. Please note that the sale of an artwork does not transfer copyright. Artists retain all copyright privileges and protections. That means you can own the actual artwork but not the copyrighted image. Artwork may not be cut and pasted, published, copied, or reproduced in any way without written permission of the artists.

I want you to be happy and completely satisfied! Please don't hesitate to contact me in private convo if you have any request.

Custom Orders - Commissioned Art
I am happy to do custom orders, please contact me on Etsy if you have any special request.
A custom - commissioned painting is not a reproduction of the original like a printer would do, it is a new painting that is inspired by it. This means that any new painting will always be different in shapes and hues, never identical, especially for Abstract Expressionist Art. Every painting is always one of a kind.

Processing time for custom orders is normally 2-5 weeks.