If you require a guard for a baby or toddler, please be aware that we cannot guarantee babies and toddlers will keep the thumb or finger guards on. Please do contact us and discuss the needs of your little one before placing your order.Please note, due to COVID -19 there are still some delays within the postal service. These are reflected in our estimated delivery times. We expect your order to arrive after 2 weeks and no later than 5 weeks allowing for delays. PRICE IS FOR 1 Guard.
1) Our cotton guards are designed to help your child remember not to suck their thumb and/or fingers.
2) Please measure your child's thumb carefully from the tip to the bend in the wrist before ordering.
3) These guards have a choice of hook and loop, button or stud fastening so they can be put on/removed easily by your child. These guards are intended as an aid for the child to use independently. Please select the fastening most suited to your child's ability. As all children are unique, even when measurements are provided, occasionally the fit of the wrist fastening may be too loose or too tight with button or snap fastenings. Buttons can be removed and relocated to a more suitable position for your child. Unfortunately, snap fastenings cannot be adjusted so it is important that an accurate wrist circumference measurement is provided in the personalisation section when ordering. If a wrist circumference measurement is not provided, we will use an average measurement for the size guard purchased. Thumb guards can be worn on either hand, with the fastening changing from back of wrist to the front. We design them to do this because some children switch thumbs when giving up. Fastening at the front of the wrist does not affect the function of the guard in any way.
4) Please check your child's measurements before ordering. If you order a guard that is too large, your child's thumb may slip out too easily, making the guard uncomfortable. If the guard is too small, it will not contain your child's thumb.
5) Please inform us if you require a left handed guard or a mixture of the two. This is important when you are purchasing bespoke, combined or finger guards, where adjustments make it harder to use the guard on both hands. Basic thumb guards are interchangeable but we offer the left and right hand option for convenience when ordering.
6) We aim to dispatch all thumb and finger guard orders within 1-3 working days unless otherwise stated. These times may be extended during holiday periods.
7) Overseas delivery can take 4- 5 weeks from dispatch at busy times of the year such as Christmas.
Overseas customers are unlikely to receive their orders in under two weeks from dispatch.
On average we find most orders are delivered within 2-3 weeks from the date of dispatch. However, we cannot guarantee these times because Covid-19 does cause a disruption within the postal service which has an impact on the delivery service in affected areas. I have extended the estimated shipping time to account for this. Estimated shipping is now 14-25 business days meaning we expect your order to arrive after 14 days and within 5 weeks.
Returns and Exchanges
We will gladly accept returns and exchanges in the event of our products being faulty or if we have made an error with your order. We will also exchange or accept returns on products that are unworn and still in their packaging if you change your mind within 14 days of receipt. Please contact us before returning the products. We will refund money on receipt of returned goods after the return has been agreed, provided the guard is in its original condition. However, it is not a fault of our product that children can remove the guards. Our products are not restraints and like hats, socks, and mittens, they are designed to be removed by children.
Due to Covid 19 all returned products must be unworn. Please contact us prior to returning your product in the event of a fault.
Please note that these are not licensed products. The specific sewing pattern used to create these guards is entirely our own. We use a variety of different fabrics to create our collection of guards. Our guards are not licensed products of any brand name. We do not use the names of any popular characters in our advertising. We hand make our guards in a variety of patterns and are not affiliated with or sponsored by any organisation or company.
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