Due to high volume of emails received daily, it may take 1-3 business days for a response. Messages are answered Monday - Friday only.

Please allow additional time during holidays and shop closings.

Emails will not be answered as soon as they come in as that takes our time away from processing orders.

Each piece is cut from 14 gauge metal with our in house CNC plasma. Metal is left raw, which shows a dark gray tone. It gives your sign an industrial look. Each piece has it's own special markings, patina and may contain scratches. No two signs will look alike.

Our metal is the thickness of a nickel.

**Please use caution when handling metal pieces. It is your responsibility to ensure your metal sign is securely anchored into the desired surface. Pinky Designs is not responsible for improper hanging. Please keep out of reach of children, may contain sharp edges.**

Raw metal will rust overtime once exposed to outdoor elements. It will create a beautiful patina. If you like the raw look, but want to prevent rust, you will need to protect it with a clear coat. We use Rust-Oleum stops rust crystal clear enamel spray paint.

Painted Metal: If you chose to have your sign painted, we use Rust-Oleum hammered spray paint in gloss for black, brown, copper, gold, gray, red and silver. This paint instantly hides flaws and imperfections with its textured hammered finish throughout the sign.

For our oil rubbed bronze, we use Rust-Oleum metallic, it has a rich, metallic sheen with a smooth matte finish.

To see examples of our colors, please see our color chart in the listings.

The estimated delivery date is when your order should arrive. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered, the transit time, and today’s date.

For example: If the processing time for an item you purchased is 3-5 days, and the transit time for the shipping method you chose is usually 2-4 days, your estimated delivery date is 5-9 days from today.

To see the estimated delivery date for your order:

On Etsy.com, click You.
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The estimated delivery date will be to the right of your order.

Raw metal may rust overtime when exposed to humidity. To prevent your item from rusting, you will need to protect it with a clear coat. We use Rust-Oleum Stops Rust Crystal Clear Enamel Spray Paint.

Want to remove some or all unwanted rust? Rub your metal piece with a grade 3 steel wool pad.

Prep for paint or Remove finger prints: Simply clean your metal piece with acetone and a microfiber cloth.

Since all of our items are custom, made to order and painted to your specifications. We can not cancel or refund your order due to time and resources allocated to fulfill that item.