When you purchase a PDF pattern from my Molko Etsy shop if you have an Etsy account, after your purchase, you’ll see a "View your files" link which goes to the "Downloads" page. Here, you can download all the files associated with your order. If you checked out as a guest, you'll find a link to download your purchase in the receipt email that was sent to you after purchase.


Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card on Etsy, confirmation might take a few minutes.


We’ll also send you a download notification email separate from any transaction notification emails you receive from Etsy and/or PayPal.

If you checked out as a guest, you'll find a link to download your purchase in the receipt email that was sent to you after purchase.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction@etsy.com to your address book or safe list. For now, you can still get to your file using the directions below.

Yes! To access your digital file(s), go to Your Account > Purchases and reviews and look for the order.

To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order.

There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been cancelled or removed.

If your payment is still processing, the Download Files button will be grey.

There may be an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.

If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can't open the file, please contact me for further assistance.

 I recommend that you use Adobe Reader to open your PDF files, if you do not have it installed on your device you can download it for free here

UK- https://get.adobe.com/uk/reader/

USA -https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Please note that you can't download a digital purchase through the Etsy app at this time. To download a digital file, please sign in to Etsy on your mobile browser or a non-mobile computer.

Please contact me via Etsy or molkostudio@gmail.com quoting your order number.

I have written a detailed step by step tutorial on how to print your PDF patterns, including how to open zipped files. Please copy and paste this address in your browser to read my how to:

https://molko.co.uk/blogs/tips-and-tricks/downloading-and-printing-your-pdf-patterns

All patterns, pattern pieces, written instructions and photographs are protected by international copyright law and may not be distributed, resold or copied, either in whole or in part, or in any format. All rights reserved by www.molko.co.uk and www.molkostudios.co.uk.

Distribution of the pattern pieces and corresponding instructions is expressly prohibited.

Permission is granted to make and sell items on a small, handmade scale. Please credit www.molko.co.uk in all written material, including any shop listing descriptions.

Contracting with others to mass produce items is expressly prohibited. Please do not use this pattern for mass production.

Digital documents cannot be returned, so there are refunds or exchanges for patterns. I don't accept returns, exchanges or cancellations. But please contact me if you have any problems with your order.