SOMETHING IS WRONG WITH MY ORDER!
Simply send me a convo letting me know what the problem is and I will do my best to fix the mistake. If there is a problem with the fabric, please take a picture.
WHEN WILL MY ORDER SHIP?
If the mail has already left for the day, I ship within 1 Business Day, except for holidays. Weekend orders are shipped on Mondays.
WHAT IF THE FABRIC I PURCHASED IS NO LONGER AVAILABLE.
I work very hard to keep the online inventory updated. Sometimes an item will sell out and be purchased elsewhere before I can adjust the inventory on Etsy. In this case, I will send convo for instructions and/or send what we have and refund the difference.
RETURNS. Approved returns will incur a 15% restocking fee and pays shipping.

USPS first class and priority packages include tracking and delivery confirmation. Priority mail includes insurance for up to $100. If the value of your purchase is more than the insured amount and you wish to protect the full value, you will need to purchase additional insurance.

USPS first class mail packages are NOT insured and buyer assumes risk for loss and damage during shipment for ALL uninsured packages.

Unfortunately, this happens and is out of my control! I can only be responsible for your order up to the point that I hand your package over to the post office. I do not refund or reship items for lost or wrongly delivered orders due to USPS errors. I recommend asking neighbors if they have received your package, ask anyone else living at the same residence and check mailbox, front doors, side doors any place the package could be. If this fails, the next step is to file a lost package claim with your local post office.

If your package is returned to us because of delivery issues, i.e. wrong address, unable to forward, I will notify you for a corrected/updated address and attach an invoice for additional shipping. If I don’t hear from you within 7 days, the order will be cancelled and refunded. Refund amount will be 20% less for restocking fee.