What happens if my item is STOLEN after it is delivered?

If there is proof of delivery (the USPS shows a successful delivery) I do not refund or replace items. Please open a help ticket so it can be escalated to etsy and they can provide a refund through the etsy purchase protection service.

Will I get a refund if my package is "returned to sender"?

USPS works very hard to insure packages get delivered properly. In the event that you have entered an incorrect address on your package and USPS has marked the item "return to sender". I will refund he cost of the hats. Please note if the package has been opened or the product has been used no refund will be issued. Refund will be for the item(s) only, I do not refund the cost of shipping.

What happens if USPS delivers my package late?

I do not refund packages that are delivered after the USPS estimated dates. I unfortunately can not control the post office, I do always ship order out on time and sometimes early to insure packages are placed into USPS hands on time. Please reach out to me prior to placing an order if you have any questions around delivery timelines (please also include your shipping zip code as this is the only way I can see USPS estimates). When in doubt, place your orders early and select a service that has guaranteed delivery dates.

Help! I need my hat quickly!

Birthdays have a tendency to sneak up on us- it happens! My shop makes each hat made to order, meaning I need time to make your hat before I ship it out (yes every single hat and pom are made by my hands and then assembled by me). With that in mind if you have a very specific date in mind, ALWAYS include that in the message area of checkout. This allows me to prioritize my orders and check usps estimates against your needs. Please also select a shipping service that makes sense for your rush needs. If your birthday won’t be complete without the hat or item from my shop, please consider upgrading your shipping to priority express (this is the ONLY service USPS guarantees delivery times for).

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Low in stock, only 9 left

Price:$5.00+

Pom Party Hat - Pastel Unicorn Collection

Name: Pom Party Hat - Pastel Unicorn Collection
Brand: SwartwoodStudio
SKU: 839140896
Availability: InStock
Rating: 5.0 (2285 reviews)

SwartwoodStudio

Ships from Pennsylvania

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You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by SwartwoodStudio
Party decor for gatherings and celebrations
Ships from Pennsylvania! Shorter shipping distances are kinder to the planet
Materials: paper, ink, elastic, yarn

POM PARTY HATS!

You asked and I heard ya - you need a hat for a little (or big) head? I've got you covered.

Hats are made of premium paper with a printed pattern, Poms are handmade.
Hat measures 2.5" across and 3.5" tall.

Hats look good on babies, adults even pets!

Hats come assembled with a white elastic band - you can remove it if you wish to use a bobby pin or something else to hold it in place.

LISTING IS FOR 1 POM HAT

Need something custom? Message me!
$1.50 extra per custom item

Need a larger hat? Message me!
Large hats will be $7.00 +$1.50 if you want a custom color ;)

Purchase the "Custom Pom Color" if you want a different pom color
Write what color you want in the messages area when you checkout

Custom Pom Colors available (please check availability):
https://www.etsy.com/listing/624776291/upgrade-custom-pom-color

Order today to get by Jul 21-29
Returns & exchanges not accepted
Cost to ship: $5.70
Ships from: Warrendale, PA

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