My products are customized with high quality, permanent vinyl, that can withstand normal use and hand washing. Don't confuse this with sublimation, which is a type of heat transfer printing.

My production time is currently 1-2 weeks, unless specified in the listing.

Hand wash only in cool/warm water and allow to air dry. Not suitable for dishwasher, microwave, cooking, or freezing. Clean with non-abrasive sponges to prevent scratching. A care card is sent with every order.

Yes! You can send a personalized message. You can message me in the notes to seller section and leave me what you would like typed in the card.

Please contact me as soon as possible! As long as I haven't shipped your order, I can update it to the current address.

You can cancel your order within the first 24 hours of placing the order. Any attempt to cancel after that time frame will be denied.

Please contact me as soon as possible with a photo of the damaged/misspelled item. We can then further discuss our options.

Please contact me immediately with the details. We will work together to come up with a solution. Please be sure to read the entire listing description to ensure expectations of size, color, etc. Due to all orders being personalized, we do not offer refunds.

Yes! I can absolutely send a picture of the finished product before shipping. You can message me and request this and I'll be sure to have that done for you before having your item shipped!

I am extremely punctual and will have your item in the mail by the expected ship date. However, the postal service has been experiencing delays in regards to many different factors. Please understand, that once USPS has the item in their possession, I unfortunately have no control over delays or delivery date. If your tracking is delayed, please be patient. The USPS does not always show all updates immediately. If you have any questions in regards to tracking or the location of your package, please contact me or your local post office. Thank you!