The sizes available in my shop are based on wrist size (inner circumference of the bracelet).

In order to achieve the most comfortable fit I recommend measuring your wrist size before placing an order if possible.
A tape measure is the easiest way to do this, but if you don't have one then a piece of string & a ruler to measure it against will also do the trick.

Each listing has more details on available sizes for each individual bracelet, however if you require a size that is not listed or a greater quantity than what is currently available, then please just pop me a message, & I'll see what I can do - in most instances I should be able to accommodate that for you.

Orders are dispatched either same day or next working day, so if you need to amend or cancel your order please contact me asap.

UK orders are dispatched with Royal Mail 1st Class (typically arrives in 1-2 working days).
International orders are dispatched with Royal Mail International Standard (currently arriving within 7-30 days due to ongoing customs & covid related delays).

I obtain proof of postage for every item sent, which details when the package was sent & where to, but doesn't provide any tracking information.
If you would prefer your order to be tracked, shipping upgrades are available at checkout for peace of mind.

If an order is cancelled before it has been dispatched you will receive a full refund for the item(s) & any shipping you paid.

I am happy to accept returns for anything unused & in its original condition. The buyer is responsible for the cost of return shipping, & any refunds issued will have the original shipping cost deducted from the refund amount.

If you would like to exchange your bracelet for a different size or style, I am happy to alter sizes free of charge & do not charge any restocking fees, however the buyer is responsible for the cost of returning the item(s), and the shipping costs associated with resending the item(s).

If anything should arrive damaged, please contact me asap alongside a picture of the damaged item(s).