We do accept returns in the first 21 days after your purchase but unfortunately, we don’t accept returns on orders which have gone past 21 days after the purchase.

If a customer simply changes their mind about an order once it has arrived, it is their responsibility to pay the "return shipping" fee. The item must be packed well to ensure it arrives in good condition. Your refund will be processed when we receive your item.
Thank you!

Our orders typically ship within 3-5 business days. We understand that you would like to have your order shipped as soon as possible. However, due to the high volume of orders we handle and our small family crew, we are working diligently to expedite your order. We do offer the option of a RUSH service, which allows us to ship your order within 1-3 business days.
To prioritize your order, simply add the RUSH listing to your purchase. By doing so, we will ensure that your order is given top priority. If, for any reason, we are unable to ship your order within the specified 1-3 business days, we will refund the cost of the RUSH service.

Please contact us immediately. Unfortunately, these things happen from time to time. But don't worry, we will work with you to ensure that your order is completed correctly. Please provide us with a photo of the damages. We can either send you a replacement or, if you prefer, offer you a partial refund. It's important to note that all of our pieces come with a "light distress" as part of the finished product, which is not considered damage.

If you would like to return your order due to dissatisfaction, that is not a problem. However, please be aware that return shipping and shipment costs are non-refundable. The customer is responsible for covering the return shipping costs. Please ensure that the return is packaged correctly to prevent any damage and that it is done within 21 days of purchase.

Yes, we want to emphasize that our products are made from high-quality metal or cast iron materials. All our pieces have a "distressed finish". Don't let that discourage you! Want non-distressed? Even without distressing, these pieces can still look incredibly nice while maintaining their unique rough surface. When ordering simply "write in" a note: no distress, when ordering. Thanks!

• First-Class International Service from the US to Canada takes between 11 to 20 business days.
• USPS Priority Mail from the US to Canada takes between 6-10 business days

For our products, we have made a conscious decision not to include screws with our brackets. The reason behind this is that we cannot predict or anticipate the type of surface or texture to which the brackets will be attached. Each surface, whether it's wood, concrete, metal, or any other material, may require a specific type of screw to ensure a secure and sturdy attachment.
For this reason, we highly recommend that you consult with a handyman or a professional who has deep understanding and knowledge of the material to which the brackets will be fastened. They would be able to provide you with the most suitable screws based on the material and ensure that the brackets are safely and securely installed.

Our name "Patina Green" is exclusively designated for our paint color. It is important to note that the listing does not explicitly mention the presence of a vertigris texture in this particular paint color.

Unfortunately, no. All sale items and products that have been marked down are final.