e-glue will ship just about nearly anywhere. If the Customer doesn’t see his country name on the page of shipping details, he shall contact e-glue at info@e-glue.fr so as to get a confirmation and all needed informations as well.
Risks of loss shall pass to the Customer upon delivery of the product to the carrier by e-glue. Products transportation are at the Customer's own risk, even if they are shipped or returned carriage free.

Products are delivered to the address indicated by the Customer in the order form.
Delivery shall be deemed to have been made when the products are delivered to the carrier.
The delivery note given by the carrier, dated and signed by the Customer upon delivery will constitute an evidence with regard to transport and delivery.

The Customer shall check the content, the conformity and the condition of the product(s) on delivery thereof.

In the event of delays, damages, total or partial losses, or any problem whatsoever, the Customer shall be responsible for exercising all claims against the carrier.
e-glue shall never be held liable for any reason whatsoever. e-glue can’t be held responsible for shipping delays or losses, nor for the consequences.

Please note that delivery times are based on information provided by shipping companies and should be used as a guide only. Delivery times may vary, particularly for remote locations.

Therefore, e-glue advises the Customer to check the condition of the products upon delivery and before signing the acknowledgement of receipt of the parcel.
If the Customer notes any damage he shall issue handwritten, precise and dated reservations. These reservations must be confirmed by e-mail to e-glue within three working days following the delivery date of the products. In order to make easier the deposit complaint, e-glue will take charge of opening an international investigation through the customer service of the carrier. Then, e-glue shall wait for this investigation reports and the resulting compensation before resending the order.

** price & invoice

Prices are indicated in Euros and include VAT (where applicable, that means not for countries over European Union). For a delivery inside the EU, the prices include the VAT applicable at the date of the order. Any variation of the VAT applicable rate may affects the sale price of the products of the catalog.
The Customer is guaranteed the price posted on e-glue.fr at the time of purchase.

The invoice will be issued by e-glue. The Customer shall indicate the address where the invoice is to be sent.
The price is payable upon placement of the order. The Customer undertakes to pay the total price of the products (price of products and shipping costs) as stipulated on e-glue.fr and also to pay for, or have someone pay for the customs duties, the VAT or any other taxes due to the import of products in the country of delivery, directly to the forwarding or customs agent.

** customs, duties, and taxes

Neither customs duties nor VAT shall be due for a delivery inside the European Union.

Orders that are shipped to countries outside European Union may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; the Customer shall contact his local customs office for further information. In all cases, the Customer is the importer and must comply with all laws and regulations of the destination country. The Customer authorizes e-glue to designate a carrier to act as his agent with the relevant customs and tax authorities in the destination country, to clear his merchandise and advance (on his behalf) any duties and taxes owed by him.

When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.