Ear sensitivity is different for everyone. All earring posts are hypoallergenic stainless steel, however, 925 sterling silver, plastic earring posts and clip-on earrings are also an option. If you need something different, just message me about those accommodations.

Each project has an allotted timeframe for creation which does not begin until an order number comes through and is next in queue.
Mock-ups are not given, as that often rolls into the creation time of other orders when changes are requested. Each project is drawn with paint in mind, so seeing a mock-up would not do justice to the final piece when those extra important details have not been painted in yet. Every order is unique but please, see past orders on our website gallery, in listing photos, on social media, etc. to get an idea of what your project will look like. All sales are final.

No. Cats and dogs are the most common household pets but we enjoy creating exotic pets, livestock, and other sea and land creatures.

Shipping upgrades can be made anytime after purchase but before an order ships. Shipping labels are usually printed within the last few days of turnaround time. Reach out with your request and we’ll send you an invoice for your new shipping method. If there is non-payment for the invoice and we cannot contact you before your original scheduled ship-by date, your order will be shipped using the original method requested at checkout.

These changes can be made within the first few days of the purchase of NON-RUSHED items. Changes can be made to items that are similarly priced, for example: stud earrings for leverback earrings. If a change is requested for an item at a higher cost, you will receive an invoice for the difference. If the invoice is not paid for the change request, the change will not occur.

All custom pet products can be shipped worldwide.

Address updates can be made anytime before the last few days of your scheduled ship-by date unless your order has already shipped. If your item is part of a rush order, contact us immediately with this request, as rush orders will ship after 3 full business days of processing (M-F).

While we strive to provide an identical replication of your pets, our custom pet products are merely fun representations. Please, remember that we can only paint the visible features in the colors showcased in the given photos. Please, provide well-lit, non-filtered, hi-res photos for the best results. Feel free to send multiple photos. If there are questions about a unique feature or color, we will reach out. Take a look at our reviews and past creations to get an idea of how we can represent the features in a pet.

Packaging: White 3.5x3.5x1 heavy duty cardboard box with a cotton pillow and an image of your pet(s) glued on the inside of the box lid. The outside of the box will have a thank you card held in place by an elastic bow string or an adhesive dot. Products are placed on the cotton pillow face-down to protect the wood during transit. Some products are attached to a display card: cufflinks, earrings, pins, etc.
Shipping package: Currently, all products will ship inside of a 9x6 manila bubble mailer. Other than the name of the business “Laurel Eve LLC” or “Laurel Eve - Clubhand Crafts”, there is no obvious indication of what’s inside (unless the business name is searched). Receipts not included, just emailed. Request a hand-written gift tag.

Yes. Regular orders can be changed to rush-orders any day after purchase. An invoice for these changes will be sent via email. An order will not be changed until the invoice has been taken care of.
Rush-orders will begin the 3-day (M-F) processing time frame on the day the order is changed to a rush-order.