> All our orders are shipped the NEXT BUSINESS DAY.
> Orders are not shipped on postal holidays. For a complete list of
postal holidays in 2022 please refer to the link below:
https://about.usps.com/newsroom/events/
> Orders placed on Friday, Saturday and Sunday, ship on the next
business day, i.e. Monday

DOMESTIC
USPS First Class (3-5 Business Days) - Free
USPS Priority Mail (2-4 Business Days) - $12.90
USPS Priority Mail Express (1-2 Business Days) - $35.90
UPS Ground (3-7 Business Days) - $12.90
UPS 3 Day (3 Business Days) - $16.90
UPS 2 Day (2 Business Days) - $25.90
UPS Next Day (1 Business Day) - $35.90

INTERNATIONAL
Free Standard Shipping (Time varies by country) - Fully Tracked
USPS Priority Mail International (6-10 Business Days) - $39.90
USPS Priority Mail Express International (3-5 Business Days) - $59.90

Please ensure that you provide with your current shipping address with the correct street address, zip code, and unit / apartment / suite number.

============Domestic Orders============
If there are any errors in your address, USPS will alert us while creating the shipping label. We will contact you via ETSY while placing your order for the correct mailing address. However, this could delay your shipment.

============International Orders============
Its not possible to verify addresses for international orders. We are not responsible for incorrect mailing addresses for international orders.

All packages can be tracked by logging on your account and clicking on the 'Purchases and Reviews Section), then click on the 'TRACK PACKAGE' tab.

PLEASE NOTE: For International Packages, tracking is not updated frequently and in a timely manner and would request your patience.

DOMESTIC ORDER
If your order is marked as “delivered” and you have not received
your package, we suggest you contact your local post office.
They may be holding your package. If you still don't find it, we
will make remake your order for a fee. The replacement fee
differs for different products. Please contact us via Etsy Conversations and we will send you a price quote on the replacent.

INTERNATIONAL ORDERS
We cannot send you a replacement. We will however, file an insurance claim. Please Note: International insurance claims are time sensitive and must be filed within 90 days of the original shipment date. It takes about 90 days for claims to be processed. As soon as the insurance claim is processed, we will send you the refund.

Most of the products in Sada Jewels Etsy Store are shown with a model image. By using this approach, we make every attempt to show the product in a realistic manner.

Secondly, each product's descriptions has an approximate dimension of the jewelry piece. There could be errors and we reserve the right to correct these errors as and when found

Gift Wrapping Service is available at a cost of $5 per order. You can add gift wrapping to your order at the time of checkout.

Happy to work with Online / Offline Retailers. Look forward to receiving queries at sada@sadajewels.com

1. Please do not send anything back without notifying us first.
2. Please contact us and ship back item within 14 days of receiving your package.
3. All items must be returned unworn in their original gift box to qualify for a refund. if You received a free gift, please send it back in your package.
4. Please do not send anything back without notifying us first.
5. Postage and adequate insurance is the responsibility of the buyer.
6. We do not refund shipping fees. Any shipping fee paid by the customer will be deducted from the refund amount.
7. In the case of an exchange, please note that the exchange item is final sale. No further exchanges or returns.

1. Your order total only includes the item sale price and shipping paid by you. Any customs duty, VAT, local taxes and customs clearance charges in the destination country are the responsibility of the buyer.
2. Since each piece is handmade with significant time and effort being put in delivering your purchase to you, please do not abandon packages to avoid paying the above charges.

IF YOU 'DO NOT CLAIM' / 'ABANDON' / REFUSE DELIVERY' NO REFUNDS WILL BE PROCESSED. IF WE RECEIVE YOUR PACKAGE BACK, WE WILL CONTACT YOU FOR PAYMENT OF SHIPPING CHARGES FOR RE-DELIVERY.