When can I ask for a Replacement?

We can make a replacement if you received a product that was damaged, with a print defect (like the wrong design or print issues) or if the shipping carrier loses it during the shipping process (we usually wait up to 10 business days for the delivery, and after that we consider the package lost). The replacement will be free of charge for you and you just have to provide us with a clear picture of the issue.

Can I ask for a Replacement and a Refund?

No. You can ask for a replacement or a refund, not both at the same time and for the same product.

The tracking says "delivered" but I can't find the package. What now?

Please, note that we are NOT RESPONSIBLE for missing packages AFTER the delivery process has been completed. We consider the order successfully delivered as soon as the shipping carrier marks it as delivered. So, we HIGHLY ADVISE to daily check the tracking info and make sure that someone is ready to take the package during the delivery day so that it will not be left unattended for a long time inside your mailbox or on your front door. In case this happens, please get in touch with your local post office with the provided tracking information.

Do I have to return back a damaged or wrong item?

No. You don't have to send back the item, but just wait for your refund or the free replacement.

Do I nee to edit the picture before sending it to you?

No. You don't have to do any photo editing on your picture. We will take care of that for each product. Just provide a good quality picture that is suitable for the product you want.

Will I see the preview before the production?

Yes. Whichever product you by from my shop, you will always see the preview and have the possibility to make changes.

Can I cancel the order after I've seen the preview?

Yes. You can cancel the order even after the preview, but I charge a fee for the time I've spent making the design for you. The fee is $10 for each unique design. This fee will be deducted from your refund.

How much time do I have to review the preview of my product?

After we send your digital preview (via email or Etsy message), you'll have 24 hours to review it and let us know if you’d like any adjustments. We’re here to make changes until you’re completely happy with the design. Once you approve, we’ll move forward with production right away. If we don’t hear from you within 24 hours, we’ll proceed with the current design to ensure a timely delivery.

Is it possible to cancel my order if I've had second thoughts after approving the preview and production has already started?

No, after your approval, we send the product immediately to production, and from that moment on we will not cancel the order anymore. We will assist if there will be shipping or product-related issues.

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Price:$24.48+

Custom Pet Memorial Canvas: Dog Loss Gift, Personalized Pet Portrait

Name: Custom Pet Memorial Canvas: Dog Loss Gift, Personalized Pet Portrait
Brand: FlempyPUP
SKU: 863241772
Availability: InStock
Rating: 4.9 (3980 reviews)

FlempyPUP

Canvas Size

Please select an option

Black/White or Color

Please select an option

Personalization

1️⃣ Write the Name and a Custom Text / Dates

2️⃣ If you don't want any text just write "no text"

❗ Send the image to the mail address: support@flempypup.com

0/256

You can only make an offer when buying a single item

Highlights

Materials: Poly Cotton

🇺🇸 Custom Pet Memorial Canvas – Made in the USA 🇺🇸

Commemorate your beloved pet with a personalized canvas that beautifully captures their memory and celebrates the love you shared. This pet memorial canvas is a heartfelt way to honor your furry friend, making a meaningful addition to your home or a thoughtful gift for a loved one. Crafted by premium USA manufacturers, this high-quality canvas is designed to last for generations, keeping your pet’s memory alive.

Each canvas arrives ready to hang with pre-installed hardware, making it easy to display your cherished memories instantly. 🖼️

🎨 We will photo edit the pictures by cropping the pet's face, adding the black/white effect, and putting it on a grey-shaded background.

📦 Always FREE SHIPPING to the USA

Are you looking for a RECTANGULAR canvas? Check our other canvas here https://etsy.me/2CmednD

👉 HOW IT WORKS
✅ Select the canvas size
✅ Select the Black/White or Color option
✅ Write the Name, the Custom Text, and the Dates you want to write on the canvas.
✅ Send the picture to the mail address: SUPPORT [!at] FLEMPYPUP.COM

🕐 Within 48 hours we will customize the canvas and send you an email with the proof of the design.
🤝 We will print and ship only after your approval

📸 HOW TO CHOOSE GOOD PICTURES
✅ Choose pictures where the pet is in an illuminated environment and well on focus.
✅ Send us the original file of the picture and NOT SCREENSHOTS. If you have it on your phone, select the image and share it with an email to the mail address SUPPORT [!at] FLEMPYPUP.COM

👉MAKING and SHIPPING TIME
✔ You will see proof of the design within 1-2 Business Days
✔ The print will then take 3-5 Business Days
✔ USA shipping time is 5-7 Business Days

⏳ TOTAL TIME: 9 - 14 Business Days

100% ARTIST-GRADE POLY-COTTON CANVAS
✔ Printed on a natural white, matte, ultra smooth, 100% cotton rag
HARD SEALED BACKING
✔ Comes with hanging hardware for an effortless install of the canvas
FINGER JOINTS
✔Glued joints with great strength and pretty to look at
LIFELONG COLOR GUARANTEE
✔ High-quality manufacturers and printing house ensure that the canvas will live for generations

Production partners

FlempyPUP makes this item with help from

Order today to get by May 2-11
Returns & exchanges not accepted
Free shipping
Ships from: Mechanicville, NY

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