What Candy Says LLC operates within the FDA regulations as set by the NH Department of Health & Human Services. Establishment #6290, License #1101915

~PRE-ORDER: (14 DAYS in advance): Please mention the date when checkout.

~We senders cannot guarantee your item will arrive on a particular day unless use express mail. (For Mmedium box chocolate products, Express Mail Padded Flat Rate Envelope $26.20).

~Please choose only square letters.

~It takes 1 to 3 weeks to Canada. Certain areas may take about 4 weeks.

~Please choose only square letters.

~It usually takes 3-4 weeks for international through USPS first class. Certain countries may take up to 8 weeks. Delivery time varies by destination.

~Sorry, we can't ship to Italy, Brazil and Hong Kong.

~I will refund any international shipping over charge of $1 or more.

If items are purchased as gifts, please include

1. The recipient's name and address
2. Gift message card if you need.
3. Date you wish the package to be delivered by. (May arrive two days earlier)

~Chocolate is very sensitive to temperatures. Due to warmer weather (65°F - 95°F), packages will be shipped via USPS 2-3 Day Priority Mail or Express Mail with ice packs and insulated mailers. Please click this link to see detail.

https://www.etsy.com/listing/475667293/
or
https://www.etsy.com/listing/163446767

~When your local temperature will exceed 95 degree within the next 4-10 days, please DO NOT place your order.

All chocolate products are gluten free.

If any damage occurs during shipping, please contact us. Pictures of damage are appreciated! We will send a replacement item as soon as possible.

No Refund will be issued when most candies are consumed. If you or your recipient are not satisfied with the taste of our chocolate and would like a refund, please send the rest of chocolate candies back to us. (We don't want to treat anyone as a scammer. Please keep it in mind, we have your shipping address.)