I welcome custom orders. You can personalize most items by adding a name for an extra fee. To order the name most listings have it as an option on the listing. If you need to add a name this listing will tell you the names of the fonts and what sizes they are available in. https://www.etsy.com/listing/517599674/add-a-name-to-my-product-not-a-patch?ref=shop_home_active_1&pro=1&frs=1
You can either use this listing to check out and add a note to seller of what color thread you want used, or let me know all of the info and I will send you an invoice. Be sure to enter the name into the personalization box.

Minky (or microfiber fleece) items should be turned inside out if possible and washed on the gentle cycle in cold water without the use of fabric softner. Dry on low heat - drys fast.

No, it's not included in the shipping cost but insurance is available as a shipping upgrade for first class domestic mail only for 80 cents in the drop down menu at check out. Seller is not responsible for lost or damaged items.

Yes, but there is a fee with the cost dependent on the item. Contact the seller with your desires and I will let you know if rushing your order is available and what the cost is.