Here are a few tips on basic care, to maintain the quality of your delicate jewellery for as long as possible.
To improve the longevity of your items, we recommend removing your jewellery when swimming, showering, washing your hands or using cleaning products.

Chlorine, salt water and exposing your jewellery to humidity and prolonged sunlight can also damage or discolour gold vermeil items and certain gemstones which can fade and become dull over time.

As jewellery made from precious metals is susceptible to damage from chemicals present in perfume, make up, hairspray, lotions and oils, extra care must be taken to maintain the quality of your items. We recommend applying any such products prior to putting on your jewellery.

We only use diamonds that have been sourced from legitimate sources not involved in funding and in compliance with United Nations resolution.
These are guaranteed to be conflict free, based on personal knowledge and/ or written guarantee provided by the supplier.

In our silver collections we use diamonds with a colour grade of G/H and clarity grade of SI.

This a 2.5 micron layer of gold plating that is applied onto the sterling silver base layer.
Due to natural wear and tear, the plating can wear away over time, more so on rings but following the basic advice above will help to increase the longevity of your jewellery.

Sterling silver will naturally become oxidised and eventually tarnish from exposure to air. All of our silver jewellery has an anti tarnish coating to minimise this natural occurrence.

We recommend storing your items separately in the packaging provided to prevent the pieces becoming knocked, scratched or tangled.

We do not cover charges for import duty and taxes for international delivery. Any items returned must be marked as a Return on the customs forms.
Please check with your local customs office how this may affect you.

We hope you are happy with your purchase but if for any reason you require an exchange or refund we are happy to help.
All items excluding earrings due to hygiene reasons (unless faulty) purchased within the UK, may be returned within 14 days of purchase. Jewellery purchased outside the UK may be returned within 28 days.
Items must be returned in the original packaging, in the original new condition and unworn with the proof of purchase enclosed.
We recommend returning your package by Royal Mail recorded delivery or a suitable carrier where your items will be insured and can be traced and signed for upon receipt at the business address below as we cannot accept responsibility for items that may get lost or damaged during transit.

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