Yes, custome color is possible. But not all colors i can do. Thats way i take you
available palette so you can choose. Custome size are possible, but it means new master and new mold. Thats way price will be high and calculated individually.

Care instruction are attached to each order

Very hard show size through photos or video. I also has demension in the descriptions. There is nothing else i can do to show you the size of the product.

All orders are packed in gift wrapping. In box you will find postcard, care instruction and polishing cloth.

Yes you can but will loose shipping costs when it was shipped to you and when you ship it back. I only refund the items costs.

Although it's not my fault, but i will replace it:) Send me a photo and i will send you a replacement. Shipping costs on you.

I try to minimize air bubbles and stains. It is the nature of casting in concrete i cant get perfect looking concrete casts.