For listed goods:
Buyers have 7 days after receiving an item to request a return authorization. Items must be received in the original condition. Buyers are responsible for return shipping with tracking and insurance. Original shipping will be deducted from your refund total.

Custom or altered goods:

Custom and any item that is sized or alterated in anyway is non-returnable. For custom pieces most of the cost that goes into this is my personal labor.

However if it is defective you must let me know within 3 days of receiving it so we can promptly resolve the issue.

Most rings can be sized several sizes up or down, if the gemstones do not go all the way around. We can add a custom sizing for an added fee. The price for sizing starts at $50. Multiple sizes up can become more complex and cost more.

Bracelets sizes are fixed please check your wrist against the measurements listed before purchasing your item.

It is recommended that you remove your gold, silver and jewelry pieces before going showering, swimming, and exercising. Chlorinated water from pools and hot tubs are especially hard on jewelry even precious metals. Even a watch that has a water rating cannot withstand steam from hottubs and showers. The steam will expand the metal and allow water damage to your pieces.

Soft gems such as pearls, opals, sphene and emeralds require special care.
Make your soft gems the last thing your put on but the first thing you take off. Do not put these gems in ultrasonic machines, pools, showers etc.

Ethiopian opals should never get wet as they are hydrophane and will absorb water and become cloudy until the water dries which can take weeks.