Your item will be handcrafted at the time of order. This means that I will craft, process, wrap, and ship your item sometime within 2-3 weeks.

I do not grant returns since these are handmade at the time of order. However, if there is the need for a return for some reason (damaged in the post), I will refund the cost of your item and the sales tax but not the shipping to get it to you or the cost of returning the item to me. These are HANDCRAFTED from wood. They will NOT be perfect and there may be some knots, small gaps, does not sit perfectly flat and level on the table...these are part of the rustic look and what happens with handmade. You can use small felt pads (easily found at a hardware store) to fix the leveling if it's not to your satisfaction.

I do NOT cover up the screw heads with wood filler/wood putty. You can see this on all of the photos I have on my shop. : ) This is the style I use and don't accept returns if you don't like the screw heads showing on the handcrafted item. I don't like the way that the putty stains a slightly different color but DO like the more industrial look. The screws are brass unless I have screws to put a handle onto a caddy. Then, I use small black screws.

This happens with wood/lumber! You can purchase some small felt pads to stick onto the bottom to level. But, with paneling and other pieces of wood, there may be a bit of bend or twist that I do my best to control. However, it's nearly impossible to get this perfect, so you may need to head to ACE, Home Depot, Lowe's, Menards, or Amazon to find some small pads to level it for your surface.

There may be a slightly off-white/yellowish tint to your distressed white or whitewashed item. This is because I use a base of walnut stain, paint over with white paint, and then add two layers of polyurethane. It tends to pull some of the stain through the paint. I do NOT offer returns or refunds for this coloring.