Step 1: FIRST, SEND ME A MESSAGE THROUGH ETSY, WITH THE NAME AND/OR DATE YOU'D LIKE ON THE DESIGN,
Step 2: ATTACH THE PHOTO "IF" YOU'D LIKE ONE PRINTED ON THE MUG (PHOTO NEEDS TO BE GOOD QUALITY AND NOT VIOLATE ANY RIGHTS ).
Step 3: I WILL CREATE THE CUSTOM PERSONALIZED MUG FOR YOU AFTER YOU HAVE PURCHASED FROM A LINK I WILL SEND YOU (I WILL SEND THE FINAL IMAGE AFTER YOU'VE PURCHASED THE ITEM, AND WE CAN STILL WORK ON POSSIBLE CHANGES BEFORE THE FINAL DESIGN IS SHIPPED}
Step 4: CHOOSE THE SIZE OF THE MUG YOU'D LIKE: 11oz or 15oz.
Step 5: CHOOSE THE QUANTITY
Step 6: ADD TO CART
Step 7: CHECK OUT OTHER ITEMS IN MY SHOP & ADD TO CART.
Step 8: PROCEED TO CHECKOUT, PURCHASE & COMPLETE THE TRANSACTION.
Step 9: THAT'S IT FROM YOUR END!!!

PERSONALIZATION IS FREE ON ALMOST ALL ITEMS, FOR ADDITION OF NAMES, DATES OR PHOTOS.
HOWEVER, IF YOU'D LIKE A NEW DESIGN FROM SCRATCH, THERE WILL BE AN EXTRA COST BASED ON THE COMPLEXITY AND REQUIRED TIME FOR THE DESIGN WHICH WILL FIRST
BE COMMUNICATED IN THE CONVO MESSAGES.

If you do not want personalization, then NO PROBLEM! You will receive the mug with design on both sides of the mug, making it functional for both right-handed and left-handed recipients.

-THESE ORDERS ARE PRINT ON DEMAND. THIS MEANS ONCE YOU MAKE AN ORDER, IT IS THEN DESIGNED AND MADE FOR YOU.
-THE TIME REQUIRED TO MAKE THE DESIGNS, CREATE AND PROCESS THE FINAL ITEM, IS THE "HANDLING TIME", WHICH FOR MUGS, IS TYPICALLY 3-5 BUSINESS DAYS ALTHOUGH THE TIME
ALLOWED FOR THIS HANDLING TIME CAN BE 1-2 WEEKS BEFORE SHIPPING.
-ONCE SHIPPED FROM USA I WILL SEND YOU THE TRACKING NUMBER TO TRACK YOUR ITEM, AND DELIVERY OF YOUR ITEM COULD TAKE SEVERAL DAYS (USUALLY 3-5 BUSINESS DAYS). YOU CAN AAWAIT IT WITH JOY!
-PLEASE KEEP IN MIND, ONCE ITEMS ARE SHIPPED, THE TIME IT TAKES IS THE RESPONSIBILITY OF THE SHIPPING CARRIER.
*IT'S THE LITTLE JOYS IN LIFE THAT MAKE LIFE BEAUTIFUL :) ENJOY AND THANK YOU FOR SHOPPING AT QUALITY GEAR PRO!

-PRIORITY SHIPPING UPGRADE CAN BE OFFERED AT AN EXTRA COST IN ADDITION TO THE SHIPPING COST.
-PRIORITY SHIPPING EXPEDITES THE "SHIPPING" TIME, NOT THE HANDLING TIME (WHICH IS THE TIME NEEDED TO DESIGN, PRINT, CREATE & PROCESS THE FINAL ITEM & REMAINS THE SAME (1-2 WEEKS ALLOWED, BUT USUALLY 3-5 BUSINESS DAYS).
-SHIPPING TAKES PLACE AFTER THE HANDLING TIME. THIS IS WHAT CAN BE EXPEDITED.
-FOR SHIPPING WITHIN THE U.S, ITEMS ARE DELIVERED WITHIN 3 BUSINESS DAYS & FOR INTERNATIONAL SHIPPING, WITHIN 10 BUSINESS DAYS.
-MUGS WITH EXPEDITED SHIPPING TYPICALLY TAKE 1-5 BUSINESS DAYS TO PROCESS BEFORE THEY ARE SHIPPED
-DURING HOLIDAYS IT IS BEST TO PLAN AHEAD
PLEASE SEND ME A MESSAGE REQUESTING PRIORITY SHIPPING SO AS TO PURCHASE W/ORDER

PLEASE KEEP IN MIND THAT ONCE AN ITEM HAS BEEN SHIPPED, OUR SHOP IS NOT RESPONSIBLE FOR ANY DELAYS, ANY LOSSES OR ANY MISTAKES OF THE SHIPPING CARRIER.
ONCE SHIPPED THE PACKAGE IS IN THE HANDS OF THE SHIPPING CARRIER, AND ALTHOUGH WE CAN GIVE ESTIMATES OF SHIPPING TIMES, WE CAN NOT *GUARANTEE* SPECIFIC DELIVERY DATES,
NOR DO WE OFFER ANY REFUNDS FOR ANY ITEMS THAT WERE LOST OR DELAYED AS THIS IS THE RESPONSIBILITY OF THE SHIPPING CARRIERS.

YOU CAN GIFT YOURSELF A GORGEOUS MUG! A FRIEND, A FAMILY MEMBER, OR A CO-WORKER.
MUGS WITH SAYINGS ON THEM ARE THE PERFECT GIFT AS THE QUOTE IS UNIQUE AND WILL SEND OUT A STATEMENT TO THE RECIPIENT, WHETHER IT IS ONE OF LOVE, HUMOR, INSPIRATION, FRIENDSHIP, OR OF BEAUTIFUL MEMORIES! THEY ARE ALSO GREAT GIFTS FOR HOLIDAYS SUCH AS CHRISTMAS, VALENTINE'S DAY, MOTHER'S DAY, FATHER'S DAY, BIRTHDAYS, WEDDINGS, ENGAGEMENTS &EVEN REVEAL GIFTS FOR SOON TO BE MOMS!
THE RECIPIENT WILL HAVE IT FOR YEARS TO COME,& WILL ALWAYS LOOK BACK AT THE MESSAGE THAT SO BEAUTIFULLY COMES ACROSS EITHER IN WORDS, A PHOTO, OR ANY CREATIVE DESIGN. THEY WILL FEEL THE CONNECTION & START OFF THEIR DAY ON A POSITIVE NOTE DAILY. NO ONE CAN BEAT THAT! MUGS ARE FOR ALL!

-I WILL ALLOW REFUNDS/RETURNS, *IF* THERE HAS BEEN A MISTAKE ON OUR PART, SUCH AS ON THE DESIGN/ PRINTING ON THE MUG OR IT IS DEFECTIVE, OR IT IS THE WRONG ITEM
-PLEASE CONTACT ME & SEND ME A PHOTO OF THE DAMAGED OR WRONG ITEM & I AM HAPPY TO REPLACE IT FOR YOU FOR FREE
-FOR OTHER RETURNS AFTER IT HAS BEEN COMMUNICATED IN THE CONVOS, AND FOR REASONS NOT CAUSED BY OUR SHOP,
THE SHIPPING COST FOR THEIR RETURN IS THE RESPONSIBILITY OF THE CUSTOMER
-ONCE THE MUG BEEN RECEIVED BY OUR SHOP, THE BUYER WILL BE ISSUED A REFUND LESS 20% RESTOCKING FEE.
-I DO NOT ACCEPT RETURN ON CUSTOM ORDERS, DIGITAL DOWNLOADS, OR ITEMS PURCHASED ON SALE, NOR ON ITEMS SENT AS DESCRIBED
I ACCEPT CANCELLATIONS WITHIN 3 HOURS OF PURCHASE BEFORE MADE TO ORDER

AS THE NAME OF MY SHOP SAYS: QUALITY GEAR PRO
-LIVE YOUR LIFE WITH EXTRAORDINARY QUALITY
-ENJOY AWESOME GEAR (a.k.a OUR MUGS, CLOTHING,
NECKLACES, BEER STEINS e.t.c)
-BE A PRO AT WHATEVER YOU LOVE!
*USE OUR GEAR TO MAKE YOUR LIFE HAPPIER, MORE MEANINGFUL, AND JOYFUL.
*USE OUR PERSONALIZATION FEATURE TO *EXPRESS YOURSELF* TO THOSE WHO MATTER TO YOU, WITH UNIQUE GIFTS, THROUGH SENTIMENTAL WORDS, QUOTES, HUMOR, INSPIRATION, YOU NAME IT.
*REMEMBER, QUALITY GEAR PRO IS HAPPY WHEN YOU'RE HAPPY!
IF ANYTHING AT ANY POINT ISN'T AS PROMISED OR AS SHOWN,
BE SURE WE'LL MAKE IT RIGHT!
WE WANT YOU TO HAVE A POSITIVE, MEANINGFUL AND PLEASANT SHOPPING EXPERIENCE AT QUALITY GEAR PRO!
THANK YOU FOR SHOPPING AND ENJOY !

CHECK OUT ALL MY ITEMS AT

qualitygearpro.etsy.com

TO THE LEFT ARE CATEGORIES OF DESIGNS AND LISTINGS
(i.e CHRISTMAS, MOTHER'S DAY, FUNNY MUG etc).
CLICK ANY OF THE ONES YOU ARE INTERESTED IN.

I HAVE A VARIETY OF PRODUCTS FOR MANY DIFFERENT OCCASSIONS AND EVEN IF THERE'S SOMETHING YOU'D LIKE THAT'S NOT IN MY SHOP, LET ME KNOW AND I'LL MAKE IT JUST FOR YOU!!!