Wholesale cooperation is available. Please get in touch.

I can make custom made Chalk Bags for bigger groups. Minimum order is 24 pieces. Please get in touch for more information.

Tracking information is available on Poczta Polska website. If your package is lost and it was not delivered within around 12 weeks I will open a case at the Poczta Polska and ask for a refund. The whole procedure takes around 1 month, but if your package is lost you will get your money back (excluding postage amount).

The approximate delivery time for Registered Mail by Poczta Polska is:

- Poland: 3/5 working days
- Europe: 1/5 weeks
- USA: 2/7 weeks
- the rest of the world: 2/12 weeks or longer.

The package will be trackable in Poland, then once accepted in your country, you can track it on your countrys Post Office website.

Please bear in mind that the delivery address cannot be changed once the package is posted. All packages must be signed upon delivery.

Please make sure your address is up to date. Your package will be sent by Registered mail, by Poczta Polska. All products in my shop are handmade and made to order.

Orders placed in November & December are not guaranteed to be delivered before Christmas & New Year.
If you wish to receive your item before Christmas, I strongly advise placing an order by 10th of November, especially if you live outside of EU.

A refund is issued only if the item is returned to me in perfect condition, allowing for resale, or if the package is lost. The refund will be issued minus the postage fee and return postage fee.

If an item is damaged and cannot be resold, your order is non-refundable.

For lost packages, I will issue a refund, after the Polish post office provides me with a refund, typically within a month of the buyer contacting me.

In the case of a refund for a returned item, I will issue a refund minus the postage fee. In this case, the buyer is also responsible for the return postage costs.

All chalk bags are made to order; therefore, in general, I do not accept returns. If you are very unhappy with your purchase, please do contact me, and I am willing to accept the return of an order.

The return conditions are as follows:

- The buyer can return or exchange an item but must contact me within one working day after receiving an order.
- The buyer must return the order within the same timeframe in which the order was delivered to the buyer, but no later than within 21 days.
- The buyer is responsible for any loss in value (as agreed upon with the seller) if an item isn’t returned in its original condition.
- The buyer is responsible for the return postage costs, and in the case of an exchange, for the exchange postage cost.