International customers, please be aware that your country may charge an international customs fee/ handling fee in order for you to receive your package. Your local post office will contact you and hold your package until this fee is paid. Please check with your country if this fee is required. Customs fees are at the expense of the customer.

If you refuse the package we will refund the cost of the jewellery, not the shipping as it was already paid for and used to ship your package.

Here is Etsy's info on Customs Fees...

https://help.etsy.com/hc/en-us/articles/115015691007-Custom-Duties-and-Import-VAT?segment=shopping

Always store your jewellery pieces individually, preferably in a soft-lined box or pouch so that they don’t rub together, scratch or tangle. Particular care should be taken with gemstones to ensure that they do not knock against one another when stored. Also remember to keep your chains fastened so they don’t become tangled.
Take care to avoid extreme humidity or heat as this may cause tarnishing. Your gold vermeil and silver jewellery should be kept in a dark, cool and dry place. With time and wear, sterling silver will naturally become oxidised and eventually tarnish. Storing silver jewellery in a sealed plastic bag or airtight box when it is not being worn will keep out the air that causes oxidation.