Your order will be created using the same spelling that you request, so please double check your notes before submitting the order. Orders will be stamped in the same font and letter case (upper or lower) as shown in the listing photo, unless you've discussed otherwise with us.

Sales and coupon codes are not valid on previously purchased items, gift certificates, or shipping upgrades. Price adjustments will not be given for items purchased and shipped before the sale/coupon began.

---> Please double-check your shipping address before submitting your order! Our shipping is free the first time; if an item is returned due to an incorrect address, you will need to pay postage to have it shipped again to the correct address.

Please order a ring sizer from us to ensure a correct fit. We cannot verify the accuracy of other ring sizers, as ring sizes - like clothing sizes - can vary across brands. Your wedding ring size is not likely to be the same size that you'll need for a different finger... most fingers vary in shape and size. When stacking three or more rings, some people find it best to size up a little.

If your rings do not fit, we are able to make rings up to one size larger for a small fee. We are UNABLE to make rings smaller as they will distort the letters.

If you choose to have your rings resized by someone else, not us, you do so at your own risk. We cannot resize, repair, replace, or alter work that someone else has done.

Current turnaround time before shipping: 4 weeks. We are accepting orders, but they will not ship until after the holidays.

When available, shipping upgrades will appear at checkout. Due to our volume of orders, we cannot rush an item unless an upgrade is purchased. You can do this by selecting either the Priority or Express upgrade when you check out.

INTERNATIONAL ORDERS: We ship via USPS. Once your item leaves the USA, tracking will not be available. We will not refund or replace items that do not arrive. If you want a trackable shipping method, contact us BEFORE placing your order and we will be happy to get a quote on a trackable shipping method for you.

Most of our items can be cleaned up as needed using a small white polishing pad, which we include in each order. If you need more, we sell them in our shop. All jewelry should be kept away from bleach, chlorine, and harsh chemicals.

Most of our gold-filled jewelry is soldered. This can cause small brown tarnishing spots sometimes that can easily be cleaned with a polishing pad.

Please use the 'Contact Us' or 'Ask a Question' button to send us an Etsy convo. We do not conduct business over the phone. All messages need to stay within Etsy convos, not email, per Etsy policies.

Do NOT leave urgent questions or deadlines in the 'note to tagyoureitjewelry' box at checkout - we won't see those until your order comes up in our queue.

Our weekends are reserved for our families, so if you contact us after Friday afternoon, please expect a reply on Monday.

If you'd like to return your non-custom, non-personalized item, please contact us first so we can give you the correct address. Contact needs to be made within 5 days of receiving the order. Buyers are responsible for using an appropriate shipping method to both protect the item, and ensure arrival. We cannot refund or replace an item that we do not receive, so we strongly recommend insuring your shipment.

Your purchases are warrantied against defect for 30 days after delivery. After that point, it's considered wear and tear, and replacements may be purchased. If your item is defective, you will know well before 30 days. :)

Gold-filled contains 100x more solid gold than plated without the solid gold price. All metals tarnish with time, but it is easily cleaned with a polishing pad, which we include. The process of soldering our gold filled rings will include a small solder spot and possibly a brown spot after time. This can easily be cleaned also.