I ship out orders once a week! order ship out day is displayed in the announcements section.

⊱ All USA orders with the exception of sticker ONLY orders will have tracking

⊱ International orders do not have tracking but upgrades are available

⊱ All orders to Canada DO NOT have tracking but feel free to email me at clivenart@gmail.com and I can send you a quote. Price ranges are typically between $10-$15 for Canadian tracking

⊱ For USA orders that include tracking I ship with Canada Post under "Tracked Parcel".

⊱ For Canadian orders or flat items like small prints and stickers they are shipped with Canada post letter mail.

I tend to buy/print shipping labels in advance so that I can bring them to the post office the next day or the next 2 days. This is more apparent for US orders.

Please do contact me by Etsy conversation or email @ clivenart@gmail.com if your order hasn't arrived in the allotted time frame specified in my "Estimated delivery times" or after the shipment says delivered yet you haven't received anything.

I will review each situation case by case and provide options on what to do from there.

Please do contact me by Etsy conversation or email @ clivenart@gmail.com if there are issues/ with your order.

I will review each situation case-by-case so please be prepared to send me pictures of the products, of the damaged product(s) and describe the damages. Typically on request I will refund or reship a new one.

You can send me an Etsy conversation, Email me, or message me on Twitter. I am most active on Twitter at the moment.

Email: Clivenart@gmail.com

There is a protective film covering the backside of the charm. Please peel if off!