The time I need to prepare an order for shipping varies. Most of my best-selling items listed in my shop are in stock and will be shipped either on the day ordered or the next working day.

Items that are made-to-order (commissions) or personalised will usually ship in 2 weeks from receipt of order; if they are likely to take longer I will let you know. For processing time details, please see individual items.

Please note that I'll do my best to meet these shipping estimates, but I cannot guarantee them. Occasionally items get held up in the post, sometimes at customs or due to extreme weather conditions, holiday season etc. Actual delivery time will depend on the shopping method you choose.

Eco Friendly (Ecosilver) Silver is simply 100% recycled sterling silver. It means that there has been no mining or human exploitation involved in sourcing the silver. Made of 100% recycled and scrap silver (from scrap sterling silver jewellery, medical equipment, electronics & giftware) for the same quality results but more environmentally friendly.

Sterling silver naturally tarnishes when exposed to air, lotions, potions and chemicals such as chlorine. You can keep your silver sparkling by regularly cleaning with a soft polishing cloth, or little bit of soapy water and an old soft toothbrush.

To keep all of your silver shining and gold gleaming it is recommended to carry out the following:

+ Put jewellery on last when dressing to minimise exposure to perfumes and body lotions.

+ Remove jewellery when swimming, bathing and sleeping.

"Gold filled" (or "rolled gold") comprises a solid layer of yellow or rose gold (14k) permanently bonded to a base metal, such as brass. The minimum layer of gold must equal at least 1/20th the weight of the total item. It is very hard wearing and under normal wear the gold will not peel or flake, unlike gold plate, and is commonly used as a more economical alternative to pure solid gold.