Am I speaking with an AI chatbot or a human customer service representative?

All of our customer service representatives are real human beings, not AI chatbots. We do not use AI-generated automatic replies. You are not talking to a machine. You are communicating with a real human being who genuinely cares.❤️ Every message comes from a real person, with genuine thoughts, feelings, emotions, kindness, and warmth. However, English is not our native language. We write our responses ourselves and sometimes use AI simply to polish our English, improve grammar, and make our messages clearer and easier to understand. That's all.

How long does shipping usually take? Can I get the tracking number for my package?

(1) Standard Shipping: Delivery typically takes 8–22 days , although it may take longer due to factors such as customs clearance, weather conditions, postal service delays, or changes in flight schedules. (2) Delivery Guarantee: If your order does not arrive within 90 days , we offer a full refund . (3) Expedited Shipping (DHL Express): For most international destinations, DHL Express delivers within 2–7 days . During checkout, please select the appropriate DHL option for your region (e.g., "DHL for the US" or "DHL for Europe" ). Please note that DHL may apply an additional remote area surcharge if your delivery address is classified as remote in their system. Certainly! A tracking number is provided for every package!

Are there any current discounts or promotions available?

Enjoy free shipping on all items! Plus, take advantage of our 28% discount on everything—no coupon code needed. If you buy two or more items, you’ll get 35% off your entire purchase. The discount will be applied automatically at checkout.

Are any of the items you sell copyrighted?

We are dedicated to providing a diverse selection of handmade sterling silver jewelry to customers around the world. As such, we take intellectual property infringement extremely seriously and strive to ensure that all items in our store comply with intellectual property laws. If you believe any item in our store may infringe upon intellectual property rights, please contact us immediately. We will promptly collaborate with you to investigate and resolve the matter.

Are your products made from recycled materials? Also, why are some of your sterling silver items not marked with "925" or "990"?

Our sterling silver items can indeed be crafted from recycled materials, making them an environmentally friendly choice. Regarding the absence of a stamp: This may happen during production for a few reasons. For instance, the item’s design or size may be too small to accommodate a "925" or "990" stamp. In other cases, the stamp may have been inadvertently omitted. If you have any concerns about a particular item’s authenticity, please feel free to reach out—we’d be happy to confirm whether it carries a stamp.

Do you create custom jewelry based on my own designs?

Certainly! We do offer custom jewelry tailored to your unique design. The minimum order quantity for custom pieces depends on the specific details of your design.

Why does DHL Express apply an additional shipping surcharge?

Please note that if your shipping address is classified as a remote area under DHL Express's system, an additional remote area surcharge may apply to your order. This fee is determined by DHL Express to cover the extra delivery costs for such locations. To confirm whether your address falls under this category or for more details, please contact us or DHL Express directly before placing your order. We appreciate your understanding.

Who is responsible for paying the sales taxes?

The applicable sale tax is the buyer's responsibility and will be collected by Etsy at checkout. Etsy then remits this tax to the relevant tax authorities in your country. If you are eligible for a tax exemption, please notify us—we’d be glad to assist you with the refund process.

Gold-filled jewelry is created by bonding a layer of karat gold to a brass core. Our gold-filled pieces are made with 1/20th 14K gold, meaning they consist of 5% 14K gold by weight, with the remaining portion being a brass inner core. We offer both 1/20 14K rose gold-filled and 1/20 14K yellow gold-filled options.

Do you offer gold plating for your products?

Certainly! We offer gold plating services for our products, with options for 14K, 18K, and 22K gold in both yellow and rose gold finishes. Our standard gold plating features a 1-micron gold layer—substantially thicker than most gold-plated jewelry on the market. For those seeking an even more luxurious finish, we also provide a premium 2.5-micron gold plating option, though this requires a minimum order quantity (MOQ). If you're interested, please let us know your preferences, and we’d be happy to provide a customized quote.

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Sterling Silver Swirl Earrings: Nautilus Spiral Charms

Name: Sterling Silver Swirl Earrings: Nautilus Spiral Charms
Brand: LBCreatives
SKU: 972810911
Price: 17.64 USD
Availability: InStock
Rating: 4.8 (28 reviews)

Price:$17.64

Original Price: $24.50

28% off

•

Limited time sale

LBCreatives

Arrives soon! Get it by Nov 24-27 if you order today

Returns accepted

Quantity

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by LBCreatives
Materials: Silver
Closure: Ear wire

(1)Metal Material: sterling silver
(2)Size: total length 31mm(1.22"), width 12.5mm(0.49")
(3)Package: in a bubble emailer

If you buy two or more items, you’ll get 35% off your entire purchase. For more earring, please find here: https://www.etsy.com/shop/LBCreatives?ref=seller-platform-mcnav§ion_id=32032126

Order today to get by Nov 24-27
Returns accepted within 30 days
Free shipping
Ships from: China

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