|| PROCESSING TIME ||
Orders are dispatched within 1-2 working days of cleared payment.

|| UK ||
—>> Dispatched via Royal Mail 1st class.
Royal Mail states up to 3 business days but they do aim to arrive the next working day.

|| OUTSIDE THE UK ||
—>> Dispatched via Regular airmail.
PLEASE NOTE : Regular Standard Airmail does not come with tracking information.
Tracking upgrade available at checkout.
Delivery states approx 10 - 15 business days.
***UPDATE FEB 23*** Some delays affecting international mail.

|| FREE SHIPPING ||
• UK — We are currently offering free UK shipping.
• US — Free standard International shipping on orders over $35 (not tracked)

|| CUSTOMS ||
International orders may be subject to new customs charges since Brexit (1st January 2021)
Buyers are responsible for any customs and import taxes that may apply.

|| DELIVERY DELAYS ||
On the rare occasion your parcel is subject to postal/customs delays, I kindly ask customers to wait the stated timeframe;

• UK : Full refund after 10 working days (from dispatch)
• INTERNATIONAL : Full refund after 25 working days (from dispatch)

(Please add 5 working days in peak Christmas season)

|| JEWELLERY CARE ||
To prolong the life of your jewellery, it is advised to;
~Avoid wearing in the bath/shower;
~Avoid contact with perfumes;
~Remove before bed;
~Remove before sport/gym;
~After use, store safely.

|| PACKAGING ||
Items come carefully wrapped in tissue and stored in a pretty little velvet bag. They are all ready for gifting. I also offer gift messages which can be filled out at the checkout! Just mark your item as a gift, leave me your message and a tiny card will be placed with the item.
Items are never shipped with receipts so can be mailed directly to your gift recipient.