The buyer is responsible for giving their correct and current delivery address. In case of the address is incorrect or the buyer exceeds the maximum holding time and the package is returned to the seller, the seller agrees to reship the package only if the buyer pays for the repeat shipping.
If the buyer refuses to pay customs fees and the package is returned, the seller will deduct all the additional expenses incurred because of this and will refund the difference to the buyer. Exceptions for custom orders apply.

All returns should be posted in a polymailer bag securely packaged (can be a bubble poly mailer bag). Replacement items will be started upon receipt of the original item. Refunds will be processed only after we receive the original item.

Please leave your phone number with the order if you opt for express delivery.
Packages sent by courier take 2-5 business days to reach their destination (do not forget to take into account the production time).

Ready to ship items will be shipped 1-3 working days after payment. Made to order items will be made and shipped in 10-20 days. In Holiday seasons, due to large amount of orders, making of custom orders can take longer.

It would be our pleasure to make something only for you, so do not hesitate to contact us about custom orders. Custom orders can take longer than standard orders, just ask and we will give you a price and time range, when your order can be fulfilled. We start work on the order only when it is fully paid. You will receive a link to your custom listing with all agreed details and pricing in it.