If you encounter any problems with your order, please reach out to me directly and promptly. I am here to help and resolve any issues. However, I maintain a strict policy against rudeness or disrespect. You are messaging me, not the Etsy company and I am probably out with my kids when I am reading your message. Life's too short for negativity, and I will not engage in conversations where rudeness is directed at me. Additionally, addressing concerns through a review, especially without prior communication, limits my ability to assist you. In cases of negative reviews or rude communication, I will not provide additional support or resolution. Please keep our interactions courteous, ensuring a positive experience for both of us.

All orders are sent with Etsy Shipping labels, which use Pitney Bowes for internal tracking, not USPS. For detailed tracking, consider upgrading to a USPS tracking number at checkout. This option means your order is sent as a 'package', offering more robust tracking and USPS support for any issues. Typically, orders arrive in 2-4 business days, but please allow up to 3 weeks during busy periods or holidays, even with tracking.

Orders shipped with Etsy’s internal tracking system (Pitney Bowes) are marked 'delivered' upon arrival at the local sorting center, not at the final destination. Please allow a few days post-delivery notification for your order to reach you. If it still hasn't arrived, verify your address, inquire with neighbors, or check community mail areas. If you don't find it, message me. Be aware that Etsy's delivery estimates are not always accurate, particularly during holiday seasons. While most orders are delivered in 2-4 business days, delays of up to 3 weeks can occur. For USPS tracked orders marked as delivered but missing, contact USPS at 1-800-275-8777 and then inform me with the "Service Request Number" for us to work on a solution together.

"Pre-Transit" or "In Transit" statuses can be misleading. They don't mean your order hasn't shipped; it's just how Etsy (Pitney Bowes) categorizes them. Once accepted at the post office, USPS is under no obligation to scan further unless it's sent as a package with a USPS tracking number. Your order might have already arrived even if it's still showing as "In Transit" – this status can remain unchanged even after delivery. I have over 1000 orders stuck in that status.

Orders are sent to the address provided before shipment. Please verify your address on Etsy/Paypal/Apple/etc. before ordering. Incorrect address issues resulting in lost or returned items will incur a new item and/or shipping charge. No refunds are provided for packages sent to incorrect addresses. If you have not received an item, please contact me but I will only send items to an address shown in Etsy. If you message me before your order ships I can change/update it for you but only before your order ships as that is when the label is created and postage is paid which I can not refund after that time.

The base price is $1 per inch of the longest side. So if you order a 4” decal it will start at $4, 10” will start at $10 etc. I add/subtract depending on the complexity of the design. Then I add the minimal amount to cover materials, platform and shipping fees (usually between $2 to $5 depending on the size of the decal). Whatever is left is what I make.

I keep my prices as low as possible. I don't like inflating prices just to give discounts. BUT, I can save you money on larger orders or by bundling multiple items together which saves on time and shipping costs.

I can offer reduced pricing on bulk orders for charity events, fundraisers, teams, groups, companies, etc. Message me if you want 10 or more items and I'll see what I can do.

Yes! We do custom decals and personalization. Just message with as much information on what you are looking for. The more info the better. I usually do not charge extra for this as long as it is something I can do quickly and easily. If it will take a lot of extra time on my end, then there could be an additional charge that I would let you know about up front after assessing what you need done.

If you are buying a gift to send directly to someone, you can type your message in the “Gift Note” section which I will include. Please triple check the address you list is their correct address if sending to someone other than the address listed in your Etsy account.

This is mainly determined by the location of the decal. On a car, you want it large enough (minimum 5”) to see clearly from 20+ feet away. For a decal with text, it should be large enough to read from a distance. Thin lines or small pieces of decals are more likely to have issues. Use your cell phone as a quick size reference. Most phones are 5 or 6 inches tall and 2.5 to 3 inches wide.

All sizes are exact, in inches as signified by the “ symbol, with the longest side first. W = Width from side to side, H = Height from top to bottom.

Sizes are to the nearest 10th of an inch given in decimal points
Example
.25" = 1/4"
.5" = 1/2"
.75” = 3/4”

If you need different or more exact sizes than you see listed just message me before ordering.

There are 3 main types of vinyl. I use Oracal 651 "Permanent" which is best for car windows.
I may have some Oracal 631 "Removable" which can be used on interior walls but limited colors

There is also Heat Transfer Vinyl (HTV) used to iron-on shirts which I do not carry. It can be hard to work with especially if you've never done it. I like to make people aware that there's trial and error involved. There are different types of HTV for different shirt materials like cotton, polyester and others. The temperature, hold time, and pressure used is different for each type of material so just using home irons can be difficult.

If you order a decal you will receive the permanent vinyl. If you need the removable please message me before ordering.

I send decal application instructions with every decal (psst, it's on the back of the note). Please note, decals will not last forever or in all situations. There are things that can be done to help them last longer such as proper application, giving them time to adhere to the surface, not putting them in an area that gets frequent wear and tear such as phones, tumblers, etc.

Thin lines or small pieces of decals are more likely to peel up so please use extra caution when applying and handling those. For areas of high use, like the back of a phone, expect the decal to last a week or two. For areas that don’t get touched often, like the back of a car window, the decal can last for many years. Please give your decal the best chance to last.