All of our acrylic tokens come with a paper backing that has to be removed before use. This backing helps keep the tokens clean while cutting and also helps to protect the tokens during transport!

We periodically do a quality check on some tokens. Sometimes you may receive some tokens that have already been peeled.

It depends on the item. 3D printed items take us longer to make and send out. Each item has its own processing time. Please refer to the processing time/estimated delivery date for the item.

Most of our acrylic laser cut items come with paper backing on them which has to be removed before use. The backing tends to hold some of the smell caused by the laser process. Once removed the smell should go away quickly. If needed, the item can be left out to air for a short period.

The process of laser cutting results in a burnt smell when wood is cut. Sometimes items get packaged up and shipped out quickly so they do not have time to air out. The smell dissipates over time on its own. If it's bothersome you can leave the items spread out to air out for a short period to help get rid of it faster.

Due to the laser cutting process and natural consistency of wood items may have variations in burn. MDF tends to be fairly consistent but does have natural variations from the trees used to create it which can result in variation of the burn color/pattern. The color of the wood is also subject to slight variations and may be slightly lighter or darker than pictured but will be similar.

Feel free to reach out with any details and we would be happy to look in to making a custom order for you :)
We can also sell parts of inserts/accessories if you're just looking for a certain box.

No, we sell inserts/organizers and accessories for board games. We do not make or sell any games. Game boxes and components in pictures are there to show how things fit in and look with our creations. No game components are included in any listing.

We strive to be eco friendly and use as much recyclable packaging as possible. Our boxes, padded mailers, and packaging paper are all curbside recyclable and can be put in directly in the recycle bin! Our packing peanuts are biodegradable and can be thrown out with garbage. Any other packaging is being given a second life and reused. We encourage reuse of all of our packaging materials!