We do accept custom orders. Please contact us before ordering.
Please note, custom orders are non-refundable.

Yes, you can order the samples here:
https://www.etsy.com/shop/SandSnowLinen?ref=seller-platform-mcnav§ion_id=28862279
One set includes up to 15 colors.

We supply wholesale linen textiles to hotels, restaurants, spas, boutiques and other shops, offering a wide range of goods including bath linens, bed linens, table linens, linen curtains, clothing and linen fabrics. Please contact us before ordering and we will provide you with information about delivery time.

• Machine washable (40°C/104°F).
• Tumble dry on a low heat to maintain softness.
• Washing and drying at high temperatures may lead to shrinkage.
• Use a mild detergent.
• Iron on-demand with steam.
• Do not bleach.

Curtains:
• Wash separately from other items on a wool/gentle/hand wash program at 30-40°C (86-104F) with a mild detergent.
• Tumble dry on the lowest heat possible if needed.
• Do not bleach.
• Iron with steam while a little bit damp. Hang your curtains out to dry, vertically from a height if possible.
• The shrinkage after the first wash is 4-5% from the length, so please add 4-5% to the length you need. Professional dry-cleaning - no shrinkage.

Curtains with blackout lining:
• Professional dry-cleaning.

ECONOMY EXPRESS DELIVERY (6-14 business days). All items over 100 EUR will be shipped with Economy Express delivery for free (except for remote areas and Australia).
For smaller orders, we recommend buying this listing, so you could receive it sooner.
https://www.etsy.com/listing/799116827/express-shipping?ref=shop_home_active_2&frs=1&crt=1
Otherwise, we will ship your order with standard post delivery (2 - 6 weeks).

To get your order faster than usual:
FEDEX EXPRESS DELIVERY (4-9 b.d.).
https://www.etsy.com/listing/790814864/fedex-express-delivery-5-9-business-days?ref=shop_home_active_3&frs=1&crt=1

DHL EXPRESS DELIVERY (2-4 b.d.):
https://www.etsy.com/listing/757384519/express-shipping?ref=shop_home_active_4&frs=1&crt=1

All our fabrics are Oeko Tex-100 standard certified. To attain Oeko-Tex Standard 100 certification, the fabric has been tested and certified to be free from harmful levels of more than 100 substances known to be harmful to human health.

Yes, you can return your order within 14 days of receiving it. Before returning you need to contact us, within 3 days of receiving your order. The customer is responsible for all returning and postage fees. The item should be in its original condition, not damaged or washed. Also, we have a restocking fee of 15% of the purchase price. We deduct this 15% fee from the refund amount.
Custom orders are non-returnable.
Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for:

Custom or personalized orders
Duvet covers, sheets, pillowcases, and bath towels (for health/hygiene reasons)
Pajama sets, nightdresses (for health/hygiene reasons)

Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for:

Custom or personalized orders
Duvet covers, sheets, pillowcases, and bath towels (for health/hygiene reasons)
Pajama sets, nightdresses (for health/hygiene reasons)