If you have an Etsy account, after your purchase you’ll see a View your files link which goes to the Downloads page, you can download all the files associated with your order. Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card on Etsy, confirmation might take a few minutes. Etsy also send you a download notification email separate from any transaction notification emails you receive from Etsy and|or PayPal. If you're unsure if you've purchased a Digital Item, you can always go back to the listing page. If it is a digital download, you should see an "Instant Download" message on the images for the item.

If you checked out as a guest, you'll find a link to download your purchase in the receipt email that was sent to you after purchase.

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction@etsy.com to your address book or safe list.

Yes! To access your digital file(s), go to Your Account > Purchases and reviews and look for the order. To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order. There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been canceled or removed.
If your payment is still processing, the Download Files button will be gray.

It’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.

Delete the file and try downloading it again. If you still can't open the file, please contact the seller through Messages for further assistance.

It’s possible that you’re missing the program required to open the file type. Please contact the seller through Messages to see what program(s) you may need.

This shop is under the policy of No Return No Exchange No Refund Policy for Digital Download.

It is assumed that Buyer(s) knows how to do the thread conversion.

Buyer(s) can easily download a copy of the photo by clicking the picture and select Download image|photo.

The time zone of this shop is different from yours. Seller will respond to all your related concerns as soon as we can.

Any forms of PDF editing service is not available including color|black white pattern conversion|replacement pattern.

Kindly read & check the Item Overview Details|Description|FAQ's|Photos before purchasing to avoid any mistakes|complain when buying.

It is assume that the buyer(s) knows the resizing method.

Patterns sold here are not suitable for beginner. If you are a beginner Cross stitcher please DO NOT BUY and complain, harass & threatening that you are confuse how to read the pattern, thread conversion, printing, resize, or any DON'T KNOW related problems it is not the seller fault. Still Seller will try to help you as she|he can however Buyer(s) should have all the knowledge to modify because Human error is natural and it will not be avoided.

If your printer machine got problem, not enough ink colours or any related problems do not blame the seller it is not the seller fault.

Seller responsibility is to make sure that you got fully downloaded the pattern. "You get what you pay". Any other related problem is not the seller fully responsibility.

There is no fee to browse other shops. Avoid comparing.

Due to some issues on PDF it is recommended to use an apps or viewer to fully read the pattern.
Coloured Printing is not highly recommended.

If the buyer(s) got issue in downloading the pattern directly through Etsy, kindly please message the seller 1st before anything else. Pattern can be send via email if the problem occurs. Leave a message with your email address.

Recommended to all Buyer(s) that after the purchase & payment confirmation please DOWNLOAD the pattern ASAP or within 24hrs., to avoid any problems.

Digital Download|Custom or personalized order(s).

Both parties involved personal|conversation informations are not allowed to display in public.
Kindly message the Seller if you got any concerns.