Items are dispatched within 1-3 working days via Royal Mail (Second Class), this does not include tracking. There is an option to upgrade to First Class at checkout.

Royal Mail aim to deliver Second Class Mail within 2-4 working days, First Class is in 1-2 working days.

Delivery times are beyond my control and I can take no responsibility for delays caused by the post office.

An item will only be considered ‘lost’ after ten working days from its arrival due date. In the event of your order not turning up, I can't offer a replacement or a refund until these 10 days are up.

Traffic conditions, the weather, industrial action and volume of mail can all have an adverse effect on delivery time. Please play safe and order well in advance.

Most of your items arrive wrapped in blue tissue paper and bound with twine. If you'd like to send a gift straight to the recipient, let me know as soon as you've placed the order and I can include a handwritten note from 'you'.

Please let me know exactly what you wish to say - please keep this under 40 words.

Whether you've bought an item for yourself or for someone else, we want you to feel like you're unwrapping a little gift when you receive your order :)

We're going green ♻️

We're striving for all of our items to arrive in completely eco-friendly packaging. Please note, we're currently using up the last of our old plastic sleeve stock for square cards and A4 notepads.

- Our cards and prints arrive in biodegradable/compostable sleeves
- We use thin cardboard boxes for our notepads, sealed with paper packing tape
- Prints and cards arrive in board-backed envelopes
- Our blue tissue paper is acid-free
- Gift set boxes will include some natural shredded brown paper

In the event that you're not entirely happy with your purchase, you can return the item(s) for a full refund within the time frame listed in our policies section. Only once the items have been returned in their original condition will a refund be issued.