360DigitalCreations

Shop Policies – 360 Creations
Digital Product Notice

All products available in our shop are digital products. No physical items will be shipped or delivered.

Depending on the listing, your purchase may include downloadable files such as PDF patterns, crochet patterns, digital planners, PNG files, printable designs, or other digital content.

Once your payment is confirmed, Etsy will provide access to your purchased digital files through your Etsy account.

Please carefully review the product description, images, file formats, and included content before making a purchase.
- Digital files are delivered electronically through Etsy.
- No physical product, printed copy, or shipping package is included.
- Instant-download products become available after Etsy confirms your payment.
- Made-to-order digital products may require additional preparation time as mentioned in the listing.
- Buyers are responsible for downloading and saving their purchased files.
- Please make sure your device supports the file format provided in the listing.
If you experience any issues accessing or downloading your files, please contact us through Etsy Messages.
Due to the nature of digital products, all sales are generally considered final once files have been downloaded or accessed.

However, customer satisfaction is important to us.
- Refund requests will be reviewed according to Etsy policies and applicable consumer protection laws.
- If you accidentally purchase the same item twice, please contact us.
- If you experience a technical issue with your files, we will do our best to help resolve it.
- If a product is significantly different from its description or contains an error, please contact us so we can review the issue.
- Cancellation requests for made-to-order digital products may only be accepted before work has started.
Please contact us through Etsy Messages if you have any concerns about your purchase.
We aim to provide high-quality digital products with clear instructions and accurate descriptions.

Before purchasing, please check:
- Product details and included files.
- File formats and compatibility.
- Available sizes, dimensions, or specifications.
- Any required software, tools, or materials mentioned in the listing.
Please note that colors may vary slightly depending on your screen, monitor, printer, or device settings.

For crochet patterns and other instructional products, please carefully review the skill level and materials requirements before purchasing.
If your downloaded file is corrupted, incomplete, inaccessible, or different from what was advertised, please contact us through Etsy Messages.

Where necessary, provide screenshots and details of the issue so we can investigate and provide an appropriate solution.

We will do our best to resolve genuine file-related problems.
Digital instant-download orders generally cannot be cancelled once the files have been accessed or downloaded.

For made-to-order digital products, cancellation requests may be considered if production has not started.

All cancellation and refund decisions will follow Etsy policies and applicable laws.
All original digital designs, crochet patterns, illustrations, graphics, and creative content offered by 360 Creations are protected by applicable intellectual property laws.

Unless a listing specifically states otherwise:
- Purchased files are for personal use only.
- Reselling, sharing, distributing, or giving away original digital files is not permitted.
- Copying, reproducing, or modifying our designs for unauthorized commercial distribution is prohibited.
- Buyers may not claim our original designs or files as their own work.
Please review the individual listing for any additional usage or licensing permissions.
Your satisfaction matters to us!

If you have questions about a product, file format, download process, instructions, or an existing order, feel free to contact us through Etsy Messages.

We aim to respond promptly and provide helpful support to make your digital shopping experience smooth and enjoyable.
All transactions must be completed through Etsy.

We do not support or encourage off-platform payments or transactions. Digital files are delivered through Etsy's official download system or the delivery method specified in the listing.
We reserve the right to update these policies when necessary to improve our services and maintain compliance with Etsy guidelines and applicable consumer protection laws.

Thank you for choosing 360 Creations!

360 Creations – Creative Designs. Digital Convenience. Quality You Can Trust.