Who are we?
Buttercup Accessories is the offspring of Boutique 28, who had been sourcing the latest fashion and accessories for over 5 years, but who had only been an online boutique since early 2021. Who prior to becoming an online boutique, were initially based in Chesterfield and then in beautiful Matlock Bath in the Peak District until 2020. We are a small family business and our main priority is bringing our customers the best quality products at the most affordable prices.
But even though we are a small business who prides itself on quality and affordability, we also put customer satisfaction at the top of our priority list. We don’t try and grow our business based on sales gimmicks or non-truths, We whole-heartedly appreciate every single customer, and put 110% into making sure every customer's shopping experience with Buttercup Accessories is a positive one.
We also take great pride in our delivery goals, and therefore aim to dispatch all orders within 48 hours. And where possible, we will always aim to include 2nd class Royal Mail delivery in the price of the product. In addition to delivery goals, we also want our customers to be totally satisfied with their purchases, so we offer a full 30 day return and refund policy if the items are returned in their original packaging and unused condition.
And before I sign off ...I would just like to say I am thankful for every order and I have total respect for every customer. If there is ever a problem with an order, I will always put 110% effort into resolving the issue as quickly and as smoothly as possible♥
