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Claudia on Jun 12, 2026
5 out of 5 starsI received my rug today and it is absolutely gorgeous. The craftsmanship is excellent and the wool feels so great. Maya provided amazing customer service throughout the process. She is incredibly kind and professional. I am so happy to support this lovely family-run business. I highly recommend this shop and will definitely buy from them again. Thank you, Maya Five stars!
Mayra responded on Jun 13, 2026
Thank you so much for your wonderful review and kind words! 💖 Knowing that you love your rug and appreciate the craftsmanship means the world to our family. We put our hearts into every piece we create, and your support truly inspires us to keep doing what we love. It was an absolute pleasure working with you, and we are deeply grateful for your trust in our small family business. Thank you for supporting handmade artistry. We look forward to creating something special for you again in the future. With heartfelt gratitude, Carpethandmadehouse Family 🌸
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Karina on Jun 5, 2026
5 out of 5 starsOmg we could not be happier with the area rug! It’s great quality and so, so beautiful. We’ve been getting a lot of compliments :)
Mayra responded on Jun 7, 2026
Thank you so much for your kind words and wonderful review! We’re absolutely delighted to hear that you love your rug and that it has exceeded your expectations. Knowing that it’s receiving so many compliments makes us incredibly happy and proud of our work. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We hope your rug brings beauty and warmth to your home for many years to come. Thank you again for choosing our hand tufted rug and for supporting our small business!
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Aima on Aug 26, 2026
3 out of 5 starsShipping wasnt long so that was amazing, but, the rug is abit disappointing. The rug is sadly lacking details, and it’s not as nice as the one advertised in the pictures. Although the rug is thick and feels nice at least, it’s still abit sad I paid a lot and it didn’t look like the rug that was advertised. Customer service was up to standard, they reply at a good pace!
Mayra responded on Aug 27, 2026
Dear Ma’am, Thank you so much for your honest feedback and for giving us a 3-star review. We truly appreciate your kind words about our customer service, quick communication, and the rug’s thickness and feel. We sincerely apologize that the detailing and overall appearance did not meet your expectations. We take your feedback very seriously and are already working on improving our weaving, detailing, and quality-check process so this does not happen again in the future. Your feedback helps us improve and serve our customers better. Thank you again for your valuable support.
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