Timeless Silver Chains, Crafted with 19 Years of Family Expertise ✨
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Reviews
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Sarah on Mar 29, 2026
5 out of 5 starsExactly as described, just perfect for what I needed! Thank you so much! Xx
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may on Mar 27, 2026
5 out of 5 starscan you tell me why i havent received my other necklace with the letter m on it
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Leah on Mar 13, 2026
5 out of 5 starsReally stunning piece of jewellery. As a sensative skin girly, necklaces normal irritate me and i can feel it hanging; this piece feels comfortable i cant even tell i have it on. Highly recommend!
About ChainMuse
Shop members
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Esra
Owner, Curator, Customer Service
Hi, I’m Esra — founder of ChainMuse. I create handmade 925 silver & gold-plated jewelry that blends timeless beauty with modern design. Crafted with love in London.
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Ozyurt
Maker
Ozyurt is the talented maker behind many ChainMuse creations. With passion for precision and detail, he carefully handcrafts each chain and necklace, ensuring lasting quality, beauty, and craftsmanship in every piece.
Production partners
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Ozyurt
Istanbul, Türkiye
Ozyurt is the talented maker behind many ChainMuse creations. With passion for precision and detail, he carefully handcrafts each chain and necklace, ensuring lasting quality, beauty, and craftsmanship in every piece. Working from his Istanbul studio
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
More information
Frequently asked questions
What materials do you use?
All of our jewelry is made from 100% solid 925 Sterling Silver, and many pieces are available with 14k Gold or Rose Gold plating.
Each piece is nickel-free, lead-free, hypoallergenic, and rhodium-plated for extra durability.
Are your chains adjustable?
Yes! Most of our chains include a 2-inch extender, allowing you to adjust the length for a perfect fit.
You can also contact us if you’d like a custom chain length — we’ll be happy to make it for you.
Do you offer gift wrapping?
Yes! Every order comes in a luxury jewelry box or handmade pouch, ready to gift.
If you’d like to include a personal gift note, just leave your message at checkout — we’ll add it at no extra cost.
If you’d like me to include an additional gift wrap, please select the “Gift Wrap” option before checkout — it’s only £4 and includes elegant wrapping
How long does production take?
All of our jewelry is handmade to order.
Production time is typically 3–5 business days before dispatch.
During busy seasons (like Christmas), it may take slightly longer, but we always do our best to ship early.
How long does shipping take?
UK: 1–3 business days (Royal Mail Tracked 24/48)
USA: 2–4 business days (Tracked)
EU: 3–7 business days (Tracked)
You’ll receive a tracking link once your order ships.
Can I return or exchange my order?
We gladly accept returns and cancellations for non-personalized items.
Since personalized jewelry is custom-made, returns are only accepted in case of a manufacturing error.
Please contact us within 14 days of delivery if there’s any issue — we’ll be happy to help.
Is your jewelry waterproof?
Yes, our jewelry is water-resistant, but for long-lasting shine we recommend removing it when swimming, showering, or using perfume or lotion.