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Siobhan on Dec 28, 2016
1 out of 5 starsBuyer beware!!! Item received having a deplorable and unfixable smell which could be smelled upon entering the room... seller describes this as "vintage" so it should be acceptable. Allegedly goes by honestly disclosure and will not accept returns. Do not do business with this seller!!!
VC responded on Dec 28, 2016
Siobhan, the bear was carefully inspected before packing and there was absolutely no odor on it. I have inspected my other items where vintage items are stored, and they also have no smell. I don't know how this odor miraculously appeared on this item unless you or your child had soiled it upon arrival. As an honest seller, I feel that there is some foul play at work here. That is why I refused your demand for a refund. I know that the bear was in excellent condition when I packed it and delivered it to the post office. My store policy and every listing indicate a No Refund policy because I ONLY list vintage items that are of good quality and it would be unfair to me as a seller to receive items back from Buyers after they have ruined them. Please read the listing before you shop. Thank you!
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