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M on Jun 26, 2023
5 out of 5 starsArrived a little sad but got her up and going just fine with a little TLC. Thanks for your attention and communications.
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Nancy on Jun 11, 2023
4 out of 5 starsWas excited to receive my 2 plants order, but was a touched distressed on opening! Soil everywhere, rooted starts pitched around because they were placed in pots with completely bone dry soil just poured in and not at all watered nor secured to remain in pot! I immediately fixed soil issue & completely soaked them! Leaves were at least not dried up and are much happier now, so I know they will be ok. My 80 years of life have been filled with the love of horticulture, and plant care is at the top of my list, so this bothered me a bit. The worst thing is I opened another plant purchase from another Etsy seller & was more than shocked at how GREAT the one plant I ordered was packaged with some form of cotton fluff to be absolutely sure no soil, moisture loss nor damage came to the plant! Will give this seller one more chance!
ClarkCottageFarm responded on Jun 11, 2023
Nancy, apologies for your plant arriving bone dry. We water them one day prior to shipment. I will take a look at your order and retrace steps to see what went wrong. Please feel free to contact us on arrival of plant so we can alleviate any issues. We super appreciate this feedback as it ensures that we get to the bottom of the misstep.
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Etsy buyer on Jun 4, 2023
5 out of 5 starsHealthy and beautiful plants arrived. I can’t wait to see these babies grow!
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Devon on Jun 19, 2023
3 out of 5 starsThe variegated callisia repens I ordered was smaller than the 2" round plastic starter pot I expected to receive, and it arrived dusty/bone-dry. The plant struggled after transplant due to half of it roots being unestablished in such a tiny joke of a container that has the general appearance of a square medicine bottle cap, roughly 1.5" square. The plant still lives and is now just starting to establish itself many weeks after purchase, but its still on the delicate/small side.
ClarkCottageFarm responded on Jun 19, 2023
Devon, We appreciate feedback on this plant and will definitely consider a better alternative for transporting this plant as a few customers have mentioned this plant arrived with little to no roots. It’s a delicate root system but does grow like a weed when it’s on the happier side. Please feel free to DM us in the future or notify us via response to our messages so we could better assist sooner.
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rebecca on Jun 16, 2023
1 out of 5 starsI received the tinniest cuttings not even rooted and they are all dead
ClarkCottageFarm responded on Jun 16, 2023
Rebecca, I personally packaged this order and the plant was rooted. Not sure if this plant was damaged via shipping, however, we can’t assist if you don’t return our message
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Esterina on Jun 13, 2023
2 out of 5 starsPlease read my previous review as I purchased 4 plants in 2 different orders and have none to show.
ClarkCottageFarm responded on Jun 13, 2023
Hi Esterina, You messaged us that the plants arrived great. Why did you not notify us via DM that they weren’t doing well? We can’t assist if we are not told anything after messaged that it was great.
About ClarkCottageFarm
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Zaineb
Owner
You are supporting a female, U.S Air Force Veteran 🇺🇸who has become obsessed with plants & farming! Let me share this joy and obsession with you 🥰 Follow us on TikTok, Facebook, and Instagram for plants, tips, and tricks: ClarkCottageFarm 😀
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