CoveAndField

PRIVACY POLICY

This Privacy Policy describes how Cove and Field (the shop) handles personal information of buyers who place orders, browse listings, or contact us through Etsy.

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INFORMATION WE COLLECT

To fulfill your order, we collect certain information from you, including:
- Your name
- Your shipping and billing address
- Payment information (handled by Etsy Payments - we do not directly access card details)
- Email address
- The content of any messages you send us

We may also collect information about your order through Etsy's own tools, such as conversations, sales records, and order details.

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WHY WE COLLECT IT

We use the information we collect to:
- Fulfill your order, including printing and shipping the item to you
- Communicate with you about your order, including shipping confirmations and any issues
- Comply with legal obligations, including tax reporting where required

We do not use your information for unsolicited marketing. We do not sell your information to third parties.

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INFORMATION SHARING

To complete your order, we share necessary information with our production partner:

Printful - We share your name and shipping address with Printful, our print-on-demand production partner, who fulfills, packages, and ships your order. Printful's privacy policy is available at printful.com/privacy.

We may also share information when required by law, in connection with a legal request, or to protect our rights or the rights of others.

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DATA RETENTION

We retain your information for as long as required to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 4 years for tax and accounting purposes.

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YOUR RIGHTS

If you are a resident of the European Union, the United Kingdom, or California, you have certain rights regarding your personal information, including:

- The right to access the information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information (subject to legal retention requirements)
- The right to object to or restrict certain processing
- The right to data portability

To exercise any of these rights, please contact us through Etsy messaging.

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INTERNATIONAL TRANSFERS

Your information may be transferred to, and processed in, countries other than your own, including the United States, where Printful operates production facilities. We rely on standard contractual clauses and similar safeguards to protect your information during these transfers.

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CONTACT

For any questions about this Privacy Policy or how your information is handled, please contact us through Etsy messaging.

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This policy may be updated from time to time. The date of the most recent update is shown at the top of this page in your shop's policy settings.