DMapFactoryShop

Privacy Policy – DMapFactoryShop on Etsy

1. Introduction
At DMapFactoryShop, operated by Thorough Solutions OÜ, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or make a purchase from our Etsy shop at https://dmapfactoryshop.etsy.com (the “Shop”) or otherwise communicate with us regarding your interactions with the Shop. We adhere to the General Data Protection Regulation (GDPR) and other relevant data protection regulations.

2. Data Controller
The data controller for the personal data you provide via this Etsy shop is Thorough Solutions OÜ. Our contact details are:

Business Name: Thorough Solutions OÜ
Address: Ahtri 12, c/o E-Residency Hub, 15551 Tallinn, Estonia
Registration Number: 16274952
E-mail: info@thorough-solutions.com
Phone: +372 602 77 67

3. Personal Data We Collect
We may collect the following types of personal data from our customers through the Etsy platform:

Identity Data: Name or Etsy username
Contact Data: Delivery address, email address, and phone number (if provided by you)
Financial Data: Etsy processes payments on our behalf, and we cannot access your payment details (such as credit card numbers).
Transaction Data: Details about purchases made via Etsy, including the products and services purchased.
Technical Data: Etsy may collect your IP address, browser type, and platform to provide a smooth shopping experience.
Profile Data: Information such as your order history, reviews, and interactions with the Shop.

4. How We Use Personal Data
We use personal data to:

Process and deliver your orders, including managing shipping and delivery details.
Manage our relationship with you, including communicating about your order or resolving any issues.
Answer messages or inquiries you send via Etsy’s messaging platform.
Protect the integrity and security of our business and the Etsy marketplace.

5. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfill the sales contract for products purchased from our Shop.
Legitimate Interest: To manage our Shop, protect against fraud, and improve customer service.
Compliance with a Legal Obligation: To comply with applicable laws or regulations.

6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal or accounting requirements. Etsy may also retain some data on its platform in accordance with its own privacy policies.

7. Data Security
We take reasonable steps to protect your personal data. Etsy also implements its own security measures to protect your data while it is processed through its platform. However, no online data transmission is completely secure, and we cannot guarantee the absolute security of your personal information.

8. Your Legal Rights
You have rights regarding your personal data, including the right to:

Access the data Etsy or we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of personal data under certain conditions.
Object to processing of your data or request a restriction of processing.

To exercise your rights, please contact us via the email mentioned in section 2 or directly to Etsy through their platform’s privacy tools.

9. International Data Transfers
As Etsy operates globally, your data may be transferred outside the European Economic Area (EEA). Etsy ensures that such data transfers comply with relevant legal protections. For more details on Etsy’s policies regarding data transfers, please refer to their Privacy Policy.

10. Third-Party Links
Our Etsy Shop may contain links to third-party websites or services. We do not control these websites; you should review their privacy policies when accessing them.

11. Personal Data from Children
Our Shop is not intended for use by children, and we do not knowingly collect personal data from children. If you believe your child has provided us with personal data, please contact us immediately to remove that information.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page. This Privacy Policy was last updated on September 8, 2024.