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Reviews
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Katie on Oct 18, 2026
5 out of 5 starsI wanted to have three bouquet of flowers next to each other in frames for a mudroom area. I wanted it decorative but also meaningful. The middle is my family’s birth flowers and the other two are my family’s and my husband’s family’s. I asked for many adjustments to get them just right and she was SOOOOO HELPFUL and had no problem with helping me. Would highly recommend !!!
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Alyssa on Oct 16, 2026
5 out of 5 starsI absolutely love my end product. The creator was so kind and easy to work with. I immediately put the image on a canvas and it's hanging in my living room. 10/10, already thinking about purchasing others for friends
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Mandy on Aug 8, 2026
5 out of 5 starsGot this for a gift for my friend’s wedding gift! My friend and her husband were so touched!!! It looks just like them and came out so amazing!!! It’s the perfect personal gift for someone. Great quality and customer service! Would purchase again and again! Thank you 🌹🌹🌹
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madeline on Oct 16, 2026
5 out of 5 starsThe drawing is amazing! I got it as a gift and the seller was so sweet as well.
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Sarah on Oct 11, 2026
5 out of 5 starsThis digital product is high quality and I can’t wait to gift it for the holidays.
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Sarah on Oct 11, 2026
5 out of 5 starsThis digital product is high quality and I cannot wait to gift it. The shop had a quick turn around time too!
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About DesignTherapyStore
Shop policies
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Digital downloads
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Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How do I upload my photo for my order?
After you've placed your order, send me a message on Etsy and you may attach your photo there with any other requests you may have.
How long will it take for me to get my portrait?
After you've placed your order, it will take up to 24 hours to receive your portrait. This processing time may increase during peak times such as Valentine's Day, Christmas, Mother's Day etc.
What size will my portrait be?
You may request the ratio and size you'd like for your portrait and we will be able to accomodate to that.
I would like to merge multiple photos together to make one portrait. Is this possible?
Send me a message with your requests and photos you'd like to merge. I will be able to confirm if it's possible and the price may be adjusted to accomodate for the extra time and effort.
I made an order for a digital item and cannot find the file.
Don't panic!
Digital items cannot be downloaded via the Etsy App. Please use a browser such as Chrome or Safari to log into your Etsy account and go to 'Purchases & Reviews'
You will be able to find your download here :)
What is the cancellation/exchange/refund policy?
If your order is a digital ready to use item, refunds/exchanges/cancellations will not be accepted due to the digital nature of the product.
If your order is a portrait, cancellations may be accepted if your portrait hasn't been created yet. If your portrait is complete, refunds and exchanges will not be possible.
Can I request touchups or changes on my portrait order?
We want to make sure you're 100% satisfied with your order! You may request any touchup that is possible to ensure you are happy with the final product!