DopeInDark

Unfortunately, it is not possible to exchange your order as our production partner does not accept returns or exchanges. However, as an alternative, we can offer you a coupon code that you can use to purchase the correct size at a discounted price. Please let us know if this is something you would be interested in and we will provide you with the coupon code.

Sure, I can help you change the shipping address for your order. Please provide your new address and I will update it for you. Please note that if the order has already been shipped, you will need to wait for it to be returned to our production partner before the address can be changed. In this case, you will also need to pay the shipping fee again in order to have the order re-sent to the new address.

Our orders are typically processed and shipped within 3-5 business days. It usually takes an additional 3-5 business days for the order to be delivered, so you can expect your order to be fulfilled and delivered within 7 days or less on average. Please note that delivery times may vary depending on your location and other factors such as weather or postal delays.

We are usually able to cancel an order within 1 hour of purchase, as long as the order has not yet been processed for shipping. If you would like to cancel your order, please contact us as soon as possible and we will do our best to accommodate your request. Please note that once the order has been shipped, it is no longer possible to cancel it. In this case, you will need to wait for the order to be delivered and then request a return or exchange.

If you are unable to locate your package and believe it may have been delivered to the wrong address, we recommend that you first contact your neighbors to see if they may have received it by mistake. In many cases, the package may have been delivered to a nearby address by the USPS, and your neighbors may be able to assist in locating it. If this is not the case, and you are still unable to locate your package, please contact us and we will do our best to help resolve the issue. Please note that in some cases, there may be little that we can do if the package is lost or misdelivered by the USPS, but we will do our best to assist you in finding a resolution.

I'm sorry to hear about the issue you are experiencing with your order. We will investigate the situation with our print provider and work to find a solution as soon as possible. We will get back to you with an update as soon as we have more information. If you have any further questions or concerns in the meantime, please do not hesitate to contact us. We are here to help and will do our best to resolve the issue to your satisfaction.